Transportation Assistant

Job TitleThe primary purpose of this position involves workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation, and ongoing operational flow of the VTS program. The coordination of transportation function is multi-faceted and diverse. The three major areas of responsibility are: (1) Scheduling, Data Collection, & Tracking Support; (2) Consult Management responsibilities; (3) Program Support responsibilities. The incumbent must have knowledge of clinical services, related software, and programs as they relate to clinical computing and office automation.*THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*Major duties include but are not limited to:Performs work involving consult management, appointment scheduling and admissions scheduling.Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).Performs a basic analysis of the data and generates a variety of reports.Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.Enters pertinent information into an automated tracking system.Coordinates service practices that decrease waits and delays for patients in all specialty areas.Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.Plans for, organizes, administers, and directs how the work will be accomplished for the VTS program.Planning responsibilities require consideration of support services e.g., systems management, operations, workload forecasting, review, and reporting of data/statistical results of program/project studies, vehicle maintenance and repair, etc.Coordinates the day-to-day operation of VTS program flow, processes, and functions.Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services.Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs.Performs other related duties as assigned.Work Schedule: Monday-Friday, 8:30am - 5:30pmRecruitment & Relocation Incentives: Not authorizedCritical Skills Incentive (CSI): Not ApprovedTelework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.