Supervisor - Wastewater Collection (Dallas Water Utilities - Civil Service)

Overview The Supervisor‑Wastewater Collection supervises, leads, and monitors all wastewater collection and related activities for the Dallas Water Utilities. Supervises staff and oversees wastewater collection issues with customers ensuring effective wastewater management. Essential Functions Provides leadership, expertise, and direction in the wastewater collections activities for the Dallas Water Utility; supervises staff performing wastewater collections activities and customer issues or complaints across the City; prioritizes tasks, schedules and assigns maintenance requests, and ensures that staff are completing work on schedule, and have clear performance expectations. Hires, trains, and delivers performance evaluation and enforces discipline; verifies and approves time, manages equipment, tools, and technology and performs other supervisory tasks for department personnel. Participates in the development and implementation of long‑range plans, programs, and schedules; participates in the development and implementation of budget and resource allocation; determines goals and objectives needing emphasis; coordinates and facilitates the accurate management and oversight of all wastewater collection operations to ensure consistent and safe services. Identifies, troubleshoots, and addresses issues or concerns with collection methods, equipment, and facilities; checks and evaluates maintenance and collection standards and assists in correcting breakdowns or other equipment failures; performs audits and gives technical and mechanical direction. Plans, controls, supervises, and coordinates activities and evaluates work completion; participates in and conducts various staff meetings to ensure equipment availability, reliability, and capacity in support of water collection activities. Monitors and oversees wastewater plant performance to ensure services comply with local, state, and federal regulations; supervises the use and application of chemicals and tracks inventory; files necessary paperwork and works to optimize services and maintenance activities. Hears and resolves serious complaints or simple grievances from employees; refers serious grievances to higher level managers; effects disciplinary actions or recommends serious disciplinary actions to managers. Finds and implements methods to improve production or effectiveness. Performs all other work as needed or assigned. Knowledge and Skills Knowledge of Water and Wastewater systems, collection, and general equipment. Knowledge, use, and care of hand and power tools. Knowledge of water and wastewater mains and facilities. Ability to prioritize work, provide training, and facilitate efficient service delivery. Ability to follow and give oral and written instructions and read charts and maintain written records. Ability to participate in budget development, procurement activities, and inventory management. Ability to perform math calculations. Ability to perform a variety of manual labor for extended periods. Ability to lift and work with heavy equipment. Ability to maintain record keeping or work log system. Communicating effectively verbally and in writing. Establishing and maintaining effective working relationships. Education High school diploma or GED. Experience Six (6) years of experience in any of the following Water or Wastewater areas: Construction, Engineering, Operations, Maintenance. Two (2) years of lead work, team training or supervisory experience. License Valid driver's license with good driving record. Other Requirements Must have own transportation. Subject to twenty‑four/seven (24/7) call‑out. Availability to work varying shifts (days, evenings, nights) including weekends, and holidays. Salary Range $62,379.20 – $76,585.60 (starting salary, actual offer depends on qualifications). City of Dallas is an Equal Opportunity Employer. #J-18808-Ljbffr City of Dallas