Business Systems Analyst

Business Systems Analyst

Our mission is to identify and deliver the world's most innovative industrial solutions. We provide superior service, local expertise, and a high degree of responsiveness to empower our customers to be more productive, build a better quality product, and maintain a safe environment for their workers.

Position Summary

The Business Systems Analyst plays a critical role in bridging the gap between the business needs and the technological solutions within our organization. Their primary responsibility is to analyze and understand our business processes, identify areas for improvement, and propose effective solutions to enhance efficiency and achieve organizational goals. Reporting to the Manager, Financial Planning and Business Systems, this role requires a willingness to learn the business, develop and apply their business acumen to support our aggressive organic and inorganic business growth strategy as a trusted business partner. The Business Systems Analyst is a highly visible role within the organization, working side by side with the senior leadership to drive improvements and achieve our goals.

Job Duties & Responsibilities

• Internal point person for Acumatica
• Lead for new acquisition system integration
• Serve as a subject matter expert for business systems
• Ensure the stability, integrity, and efficient operation of business systems
• Consult with various stakeholders to gather system requirements
• Modify and configure systems to meet business needs and stakeholder requirements
• Develop, analyze, and maintain new or current system processes and workflows
• Ensure the stability and integrity of all systems and system data
• Identify, evaluate, and implement new systems or enhancements to existing systems
• Participate in the implementation of system patches, updates, and maintenance
• Develop and execute test plans and scripts, as well as other quality assurance measures; lead testing such as user acceptance, performance, security, usability, etc.
• Collect user feedback regarding system performance and work with team to solution issues
• Collaborate with cross-functional staff to streamline solution implementations
• Provide advanced customer service and functional support to end-users in area of expertise
• Monitor, troubleshoot, and resolve system issues
• Maintain relationships with vendors; work with vendors on bug fixes, new features, and proper use of products
• Assist with implementing "workarounds" when system issues affect operations or when resources are limited
• Develop and provide trainings, demonstrations, and regular communication to end-users
• Maintain records of system integrations, changes, and incidents
• Lead portions of large tasks or projects; build and maintain project management skills
• Maintain awareness of accessibility, compliance, and security policies and guidelines

Knowledge, Skills and Abilities

• Well-developed analytical, diagnostic, and problem-solving skills
• Ability to creatively approach and solve situations
• Strong written and oral communication skills
• Demonstrated business partnering and interpersonal skills
• Organized, flexible and easily adaptable to changing conditions
• Strong project management skills
• High energy, high ownership of work product and dedication and commitment to driving results
• Prior experience working with Acumatica preferred
• Prior experience in a distribution and/or manufacturing environment

Competencies Required

• Makes confident, fact-based decisions
• Suggests and implements solutions to problems
• Facilitates communication between team members to ensure efforts are aligned
• Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development
• Ability to solve complex problems
• Adept at using logic and reasoning to work through problems and analyze information

Minimum Qualifications

• Bachelor's degree in business, computer science, or relevant field
• Acumatica experience preferred, ERP experience required
• Minimum 3 years as a business system analyst in a manufacturing environment
• Experience with system administration, integration, optimization, and implementation
• Experience leading projects, owning timelines and deliverables
• Proof of eligibility to work in the U.S

Compensation/Other Considerations

• $95,000 - $115,000 Compensation.

• Health, 401k and other benefits.

• Limited travel.

• Flexibility in being able to work remotely as needed.