AV Project Manager - Service

Great work starts with great people. SAV brings together designers, engineers, technicians, programmers, project managers, sales professionals, service experts, and creative thinkers who share a commitment to doing things well. We work on extraordinary homes and challenging projects, alongside some of the most talented architects, designers, builders, and craftspeople in the industry. But what we build is only part of the story. SAV is also a place to learn, take ownership, develop your craft, and build a career. If you're curious, motivated, and take pride in what you do, we'd like to meet you. Location Bozeman, MT Job Id 338 # of Openings 1 SERVICE The SAV Service department is built upon a foundation of experience and unmatched industry knowledge. Our service department ensures the client has an unforgettable experience. This team is led by a 16-year veteran of SAV and supported by team members with a heart for customer service. We believe each of us needs a sense of pride and satisfaction to be the best. In all our interactions with our clients, we seek to deal with others as we have them deal with us. The service department technician is a coveted position that comes with a high level of responsibility. We are most effective when we work together and respect each other’s contributions and believe this mind set translates to a positive client relationship. JOB SUMMARY: A Service Project Manager is responsible for managing smaller custom commercial or residential installation projects from the sales process through completion while optimizing profitability, promoting customer satisfaction, and maintaining SAV’s superior reputation. ESSENTIAL JOB FUNCTIONS: Maintain proactive communication between SAV and all involved parties, including the client, general contractors, architect, interior/lighting designers, engineers, and consultants Ensure timely completion and delivery of project documents to communicate design, layout, aesthetic and programming requirements to field personnel, clients, and others Manage expectations of the client, general contractors, designers, consultants, etc. Accurately forecast and communicate project schedules and timelines Maintain detailed and accurate task lists, timelines, and milestones for each project inside of task management software Coordinate and conduct site walks, including site inspections throughout the process and upon the completion of the installation to ensure quality control Schedule and conduct project review and status update meetings internally and externally and ensure that projects stay on schedule for timely completion Request timely purchase of equipment and materials to ensure project remains on task KNOWLEDGE, SKILLS & ABILITIES: Excellent executive functioning skills, including organization, prioritization, delegation, and written/verbal communication Strong interpersonal skills, including ability to listen to, lead and guide a team Capable of sharing the company’s vision and core values Skilled at problem solving and capable of adjusting on the fly Show enthusiasm for each project and model positivity for the team Ability to maintain sharp attention to detail throughout all phases of the project Ability to maintain a customer-focused, service-oriented mindset Ability to multitask and work on multiple projects simultaneously EDUCATION AND EXPERIENCE REQUIRED: High School Diploma or GED 3-5 years in AV or Security industries EDUCATION AND EXPERIENCE PREFERRED: Previous project management experience in AV or construction related field Experience interpreting blueprints, construction plan sets, and architectural drawings Familiarity with control systems, such as Crestron, Lutron and Savant Knowledge of current industry trends Training, education, or hands-on experience in the construction, electrical, or AV industries COMPLEXITY & DIFFICULTY: Degree of Supervision/Independence Broad – instruction, advice, and assistance available at request of employee. Review of work is not detailed and usually emphasizes accomplishment of broad work unit objectives rather than specific work assignments Decision Making required/Freedom to Act Authority to implement decisions regarding how the duty is performed or how work assignments are carried out using extrapolated information from policy, past practice, outside documents, experience, education PHYSICAL REQUIREMENTS Physical Activities Frequency (N)Never, (O)Occasionally or (C)Constantly Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. O Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. N Remaining in a stationary position, often standing or sitting for prolonged periods. C Moving about to accomplish tasks or moving from one worksite to another. O Adjusting or moving objects up to ___ pounds in all directions. O Communicating with others to exchange information. C Repeating motions that may include the wrists, handsand/or fingers. N Operating machinery and/or power tools. N Operating motor vehicles or heavy equipment. O Assessing the accuracy, neatnessand thoroughness of the work assigned. C Environmental Conditions Frequency (N)Never, (O)Occasionally or (C)Constantly Low temperatures. O High temperatures. O Outdoor elements such as precipitation and wind. O O Hazardous conditions. N N Small and/or enclosed spaces. O No adverse environmental conditions expected. O Physical Demands Check only one Sedentary work that primarily involves sitting/standing. X Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds. Heavy work that includes moving objects up to 100 pounds or more. Benefits Package Formal and specialized paid training to increase your technological knowledge base Employer paid health insurance and life insurance Dental, vision, and family health insurance available $75/quarter Wellness reimbursement $50/month cell phone stipend Paid time off Paid travel time to and from worksite locations 8 paid holidays and additional paid floating holiday after 1 year of service 401k with 3.5% employer match after 6 months Technician Milestone Program that provides career progression opportunities with advancement in skills and compensation Longevity Bonus and Employee Referral Bonus eligibility Culture that engages and recognizes employees for individual and team accomplishments Company provided vehicle from office to the worksite The work we do demands precision, creativity, problem-solving, and collaboration. It also works best when people enjoy the team they're doing it with. Our culture is built around open communication, shared accountability, learning, and the belief that great ideas can come from anywhere in the organization. Some days happen behind a desk. Others happen on a jobsite, in a rack room, inside an incredible home, or solving a problem no one anticipated. We expect a lot from one another—and give people the opportunity to grow into more. Different disciplines. Different personalities. One team. GUTS. GRIT. GROWTH. The Values Behind the Work These aren't words reserved for a wall. They're the qualities we look for in ourselves and one another. GUTS: Have integrity. Stay humble. Be invested. Have the courage to speak up, take ownership, ask questions, and do what's right—even when it isn't the easiest path. GRIT: Be reliable. Follow through. Solve the problem. Pay attention to the details. Be someone your teammates and our clients can count on. GROWTH: Stay innovative. Stay motivated. Remain curious. Learn the next thing. Share what you know. Look for better ways to work and help the people around you get better, too. CAREER + CRAFT Learn. Build. Become Better. Technology changes quickly. So do the skills required to design, build, program, manage, and support it. SAV invests in specialized training and continued learning to help our team deepen their expertise and develop new capabilities. But growth isn't limited to formal training. It happens through mentorship, time in the field, exposure to complex projects, collaboration across disciplines, and increasing responsibility. Whether you're beginning your career or bringing years of experience with you, the goal is the same: Keep growing. BENEFITS + PERKS Taking Care of Our Team We believe people do their best work when they're supported both professionally and personally. SAV offers a comprehensive benefits package designed around health, family, financial well-being, time away from work, and continued professional growth. From impromptu pizza parties to our annual holiday party and summer picnic, we love what we do and love getting rewarded for it. SAV offers competitive salaries, paid time off (PTO), powder day, tech sales, an employee wellness program, health benefits, 401k,welcome package, employee discounts and more. Formal, specialized training to increase your technological knowledge base Employer-paid health insurance and life insurance Dental, vision, and family health insurance available Short-term disability insurance available $75/quarter wellness stipend $50/month cell phone reimbursement Paid time off 401k with 3.5% employer match after 6 months Dependent Care Assistance Plan with company contribution for those ages 0 to 5 3 weeks paid parental leave Company Performance Bonus, Longevity Bonus, and Employee Referral Bonus eligibility Find Your Place at SAV We're always interested in meeting talented people who care about their craft. #J-18808-Ljbffr