Ophthalmic Technician

Ophthalmic TechnicianBrand: Target Optical Location: Edgewater, NJ, US, 7020 Store #: 004048 Target Optical Position: Casual Part-Time Total Rewards: Benefits/Incentive InformationAt Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we're proud and excited to help people look their best by carrying fashionable frames at a great value. Together, we're on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests' lives and communities. See your future with Target Optical. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.Job Description General FunctionThe Ophthalmic Technician ensures all patients receive the highest quality ophthalmic care while receiving medical/surgical eye care. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.Major Duties & ResponsibilitiesAssists with patient care and eye exams, including managing patient records and supporting patient flow throughout the examPerforms preliminary evaluations including but not limited to obtaining accurate and detailed patient histories, reviewing medication lists carefully, visual acuities, motility evaluations, pupil and angle assessments, refraction, pachymetry, applanation tonometry, and pupil dilationPerforms special testing including but not limited to OCTs, biometry, topography, and retinal imaging/photographyPerforms all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may haveIdentifies situations involving dissatisfied patients and acts quickly for resolutionPerforms work efficiently, accurately and thoroughly despite time pressure and patient volumeHandles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAAEffectively utilizes appointment book/scheduling procedures and computer operation/proceduresMaintains safe working environment for all team members and patientsAdapts to various examination scenarios and is personable with patients and staffResponsible for maintenance and disinfection of equipment and exam lanesWorks weekends and evenings when necessary, in support of the business needs (varies by location)Adheres to attendance and daily time keeping requirementsAdheres to all company policies and proceduresConsistently maintains proper dress codeProactively fulfills all responsibilities as assigned by lead technician or ophthalmologistBasic QualificationsHigh School graduate or equivalent1+ year of strong customer service skills (internal/external)Strong communicator and listenerProblem solving abilityOrganization skillsStrong interpersonal skillsAbility to assess priorities, address multiple tasks and deadlines in fast-paced environmentAbility to use exam software, point-of-sale technology and ophthalmic equipmentAbility to work autonomouslyKnowledge of office environmentStrong basic math skillsPreferred But Not Required QualificationsExperience in healthcare/clinical settingPrevious experience in customer service, retail and/or opticalJoint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) Certification(s)Pay Range: 21.57 - 30.72