Field Service Technician I

Field Service Technician ILocation: United States (Travel Required)Full-Time$1,000 sign-on bonus, paid after your first 120 daysAbout AdeptAgAdeptAg LLC is a North American leader in controlled environment agriculture, delivering innovative automation, growing, and irrigation solutions to growers across the U.S. and Canada. Recognized as the industry leader in customer service, we are committed to technical excellence and building lasting partnerships with every grower we support. Our Field Service team is central to that mission.The RoleThe Field Service Technician I installs, maintains, and troubleshoots complex automated systems at greenhouse and nursery sites across the U.S. and Canada. This field-based role requires strong electro-mechanical expertise, the ability to work independently, and comfort with 50% or more travel, depending on seasonality. It offers excellent opportunities for technical growth.Key ResponsibilitiesInstallation and System IntegrationInstall, integrate, and commission automated systems (conveyors, hoppers, potting machines, transplanters, camera grading systems) in greenhouse and nursery environments • Collaborate with engineering teams during implementationTroubleshooting and MaintenanceDiagnose and resolve hardware and programming issues; perform repairs, upgrades, and preventive maintenance • Troubleshoot electrical systems (VFDs, PLCs, photo-eyes, encoders) and mechanical systems (pneumatic actuators, motors, gearboxes, chain drives) • Identify root causes and implement corrective actionsCustomer Support and TrainingProvide onsite technical support; train operators on equipment setup and operation • Communicate clearly with customers and proactively with Remote Support and home office teamsDocumentation and Continuous ImprovementAccurately document service activities and support engineering with product improvement feedback • Represent AdeptAg professionally at all customer sites and during Remote SupportTravel Requirements50%+ travel per month, depending on seasonality, anywhere in the U.S. or Canada; occasional weekends as needed • Valid driver's license required; passport may be required within 90 days of hire • Travel expenses (fuel, lodging, meals) covered directly via company cardEducation and ExperienceAssociate's degree in Electronics, Mechatronics, Automation; or Multi-Craft or equivalent trade certification experience and knowledge • 2+ years of hands-on electro-mechanical experience, including automated system installation and troubleshooting • Experience in commercial greenhouse or nursery environments preferredTechnical Skills and CompetenciesStrong electro-mechanical troubleshooting on electrical and mechanical systems • Able to read and interpret technical drawings and schematics • Self-directed with strong time management; with a 'can do' attitude • Clear communicator with a professional, accountable approachWhy Join AdeptAg • Generous 401(k) with company-paid contribution • Medical, dental, and vision coverage • Company-paid life insurance • Voluntary life, accident, and disability insurance options • Opportunity to work with advanced automation technology • Significant technical growth and advancement potential • Stable and growing North American organizationIf you're a motivated technician with strong electro-mechanical skills and a passion for hands-on problem solving, we'd love to hear from you.Equal Opportunity EmployerAdeptAg is an equal opportunity employer. We are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.