Account Manager - High Flow / Active Humidification

High Flow/Active Humidification Account Manager

Hamilton Medical was founded in 1983 with a clear mission: to enhance the lives of patients on respirators and support the caregivers who serve them. Our focus is on developing ventilation technologies that prioritize safety, effectiveness, and lung protection. We are dedicated to easing the burden on healthcare professionals who work tirelessly every day, helping critically ill patients recover and regain their health. We are committed to helping medical teams deliver the best respiratory care ‑ to anyone, anywhere.

Responsibilities

As the High Flow/Active Humidification Account Manager, you will be responsible for driving the adoption and clinical integration of our advanced therapy systems. The Account Manager-High Flow/Humidification is responsible for all direct sales activities and support of select Hamilton Medical, Inc. products within the assigned territory. Ideal candidate should reside in Phoenix, AZ, Denver, CO, Las Vegas, NV or Salt Lake City, UT. Position carries a sales quota and plan and reports to the Sales Director, Michael Hanson.

• Achieve 100% or greater of assigned sales plan. Sales plan to be determined by management on an annual basis.
• Perform and develop sales campaigns and initiatives to advance and close business.
• Prepare monthly sales forecasts and monitor/manage changes to ensure that the sales pipeline of opportunities and activities are sufficient to meet sales quota.
• Manage budget within prescribed guidelines.
• Follow policies on allowed office and hospital visits per day to advance and close business.
• Develop a territory sales pipeline and manage CRM tool in accordance with pipeline metrics and quarterly objectives. Complete all sales activity reports and progress calls with assigned Manager.
• Contribute to maximizing sales productivity and product adoption utilizing Hamilton's formal sales process.
• Participate in regional or team meetings as scheduled to account for and report on analysis of sales activities.
• Manage all field aspects of customer relations and satisfaction to enable adoption of Hamilton Medical solutions. These initiatives include equipment installation, training, in-service education, applications development, and customer follow-up.
• Work closely with Account Manager-Ventilation and Clinical Application Specialist to align objectives and effectively schedule clinical specialist resources.

Qualifications

• Ability to travel within the assigned territory.
• Ability to drive a "change of behavior" sales concept that is premised on a system solution and process (not a single user or "me too" product sale).
• Must possess leadership skills.
• Excellent communication skills (verbal, listening, and written).
• Subject matter expert with the ability to lead the customer through a change paradigm.
• Must be able to set appropriate sales and educational expectations with customers.
• Must be capable of conducting both a C-suite level top-down sell with hospital executives and a bottom-up physician champion sell with the ability to link both in the sales process.
• Comfortable meeting face-to-face with the economic decision maker (CMO, COO or CFO) while fully understanding the customer's decision-making process.
• Proven ability with "big ticket" deals - $100,000-$1MM
• Proficiency with Microsoft Office Suite and electronic communications, including CRM.
• Ability to "think on the spot" when building customer relationships and closing sales.
• Demonstrated management skills (people, time, sales, and project).
• Ability to lift up to 50 pounds on occasion as when setting up or taking down demonstration equipment at trade shows or during the normal course of customer sales calls.

Education/Experience

• A bachelor's degree or equivalent experience is required.
• Minimum of three (3) years of experience within the Respiratory Care market is preferred.
• Minimum of three (3) years of successful sales experience is preferred.
• Solid understanding of both capital and consumable sales processes is preferred.
• Experience with clinical ventilation market is preferred.

About Hamilton

• Diverse portfolio of exciting and innovative design projects.
• Tremendous opportunities for professional growth.
• Commitment to sustainable design.
• Competitive compensation.
• Excellent benefit package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement, and more.
• Solid stable company.
• Must pass drug and background screenings.
• May be required to wear Personal Protective Equipment (provided by employer).

Mid Salary