Operations Manager for HVAC & Plumbing Company

Job Description

Job Description

Operations General ManagerBuild, Lead & Grow a Multi-Million Dollar HVAC & Plumbing BusinessLake Gaston HVAC, Plumbing & ElectricalLake Gaston Region | North Carolina & Virginia

This is not a maintenance position.

This is not a babysitting position.

This is not a position for someone looking to simply manage what already exists.

We're looking for a leader who wants to build something.

Lake Gaston HVAC, Plumbing & Electrical is growing fast, and we're looking for a General Manager who can lead the next phase of growth.

You'll be responsible for building teams, driving revenue, improving performance, creating accountability, and helping establish us as the dominant HVAC, Plumbing, and Electrical company in the Lake Gaston market.

If you're an entrepreneur trapped in an employee role, this opportunity may be exactly what you're looking for.

What You'll Be Responsible ForLeadership

• Lead daily operations

• Develop and coach team members

• Hold managers and employees accountable

• Create a winning culture

• Recruit and retain top talent

• Conduct team meetings and performance reviews

Growth

• Drive revenue growth

• Increase profitability

• Improve conversion rates

• Grow memberships

• Develop local partnerships and community relationships

• Execute growth strategies with ownership

Operations

• Manage HVAC, Plumbing, and Electrical departments

• Improve efficiency and productivity

• Monitor KPIs and scorecards

• Ensure processes are followed

• Maintain a high level of customer satisfaction

• Oversee scheduling, dispatching, and production

Financial Performance

• Manage budgets and profitability

• Track revenue, gross profit, and net profit

• Improve average ticket and close rates

• Control labor and operational costs

• Drive overall company performance

What We're Looking For

• Proven leadership experience

• HVAC, Plumbing, Electrical, or Home Service industry experience preferred

• Strong operational and financial understanding

• Ability to build and lead teams

• Recruiting and hiring experience

• Strong communication skills

• Accountability-driven leadership style

• Ability to make decisions and solve problems

• Growth-minded and results-oriented

• Desire to build something special

CompensationBase Salary + Performance Bonus + Growth Incentives

Compensation will be based on experience and proven ability to produce results.

Exceptional leaders will have the opportunity to earn well into six figures through performance incentives.

Benefits

✔ Performance-Based Bonus Program

✔ Company Vehicle Allowance

✔ Paid Time Off

✔ Leadership Development

✔ Professional Growth Opportunities

✔ Direct Access to Ownership

✔ Ability to Build Your Own Team

✔ Long-Term Career Opportunity

✔ Opportunity to Help Build a Market-Leading Company

This Position Is NOT For

✘ Managers who need constant supervision

✘ People who make excuses

✘ Leaders who avoid difficult conversations

✘ Individuals who blame others for results

✘ Anyone looking for a comfortable, low-pressure management role

Why Lake Gaston HVAC, Plumbing & Electrical?

Because we're not building an average company.

We're building the company that others will be measured against.

You'll have the support of ownership, established systems, marketing, technology, and a growing customer base.

What we need is a leader who can take ownership, build a team, drive results, and help create something extraordinary.

The Opportunity

This is your chance to lead a growing company, build a team, make an impact, and create a legacy.

If you're a builder, a leader, and someone who thrives on growth, we want to talk with you.