Claims Administrator

Remote Recruitment

Claims Administrator

Salary: R23 000 - R25 000 per month

Remote Recruitment is hiring a Claims Administrator for a UK employer, fully remote from South Africa.

Role overview

You will move claims through from first notification to settlement, keeping the file complete and the claimant informed at every step. It suits someone organised and steady who can be warm with people having a bad week.

You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.

Key responsibilities

Log new claims accurately and open the case file
Gather supporting documents and chase what is missing
Update claimants on progress at agreed intervals
Liaise with assessors, suppliers and internal teams
Track claim status and escalate anything stalling
Maintain accurate records for audit and reporting

What you'll need

Experience in claims, insurance administration or case-based customer service
Confident handling detailed documentation without losing track
Clear, empathetic written and phone communication
Comfortable with a claims or CRM system and structured processes
Reliable home internet and a quiet space for UK-hours work

Nice to have

Exposure to motor, property or health claims
Familiarity with FCA-regulated environments
Experience handling complaints

What's on offer

A permanent, fully remote role with proper claims training, a supportive team leader and a manageable caseload. Strong administrators progress into senior claims or complaints handling.

Remote Recruitment connects South African talent with UK employers. We reply to every application.

Apply

Vacancy posted 2 days ago

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