Surgical Care Specialist - Head and Neck Surgery (Full-time)

Billings Clinic Opportunity

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic and how we are recognized nationally for our exceptional quality.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

This position is responsible for coordinating the care and services specific to the surgical specialty patient populations needing across the continuum of care for both inpatient and outpatient services; scheduling and coordination of cases and assuming a key role with the multi-disciplinary team to achieve optimal clinical, financial and resource outcomes. Skilled in the surgical specialty specific patient/family education. Acts as liaison for referring providers and patients. Responsible for applying evidence-based nursing practice to the care of patients.

Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

Conducts comprehensive nursing assessments utilizing critical thinking and advanced nursing practices to triage and assess patient's health status and identify potential for procedural complications and/or implications.

Reconciles medication history, monitors vitals, reviews and interprets a variety of diagnostic tests (i.e., EKG, O2 oximetry, radiology exams, etc.) and laboratory results accurately to identify any potential contraindications or implications.

Coordinates the daily care of surgical specialty hospital inpatients and outpatients in conjunction with the physician and midlevel provider. Collects, reviews, and analyzes information for evaluating patient care outcomes. Consideration is given to the appropriateness of care based on the age of the patient. Follows department specific protocols.

Facilitates and ensures that comprehensive, multi-disciplinary collaboration of care occurs with the patient, family, physicians and other health care providers. Coordinates the plan with the patient, family, multi-disciplinary team, external health care providers, and insurers.

Coordinates pre- and post-procedural communications with the patient and family and provides education regarding pre- and post-operative patient care instructions. Obtains needed outside records.

Assesses, coordinates, and facilitates patient's progression throughout the continuum of care. Works with the physician and multi-disciplinary team to establish agreed upon care plans for discharge or transfer to the appropriate care setting. This includes monitoring the patient's acuity according to severity of illness and intensity of service.

Educates patients and family members regarding procedures throughout the continuum of care.

Coordinates the development, implementation and evaluation of patient focused outcomes through clinical pathways and/or plans of care. Performs ongoing evaluation of the Clinical Pathway and/or Plan or Care; analyzes variances and implements strategies to resolve them. Utilizes performance improvement principles to assess and improve quality.

Performs specific nursing functions required to carry out the above job functions, such as communicating verbal or approved protocol orders, writing progress notes, making rounds to visit patients, patient teaching and triaging calls from patients and family members. May assist with diagnostic procedures, and in monitoring patients during clinic procedures.

Assists in successful implementation of programs to improve coding and reimbursement for specialty specific services. Will assist in identifying referring physicians and assuring to the extent possible, that strong relationships are developed and preserved. Communicates with payors to facilitate the process of obtaining reimbursement authorizations for procedures, inpatient and outpatient. Follows established procedures in regard to denial of benefits.

Assists the physicians in addressing hospital related issues, serves as a liaison and representative for the surgical specialty in resolving problems, and participates on committees as appropriate.

Collaborates with other health care providers in developing, implementing and evaluating educational materials for patients and their families.

Facilitates referral provider communication system through the relaying of pertinent information regarding patients to their referring provider during hospitalization in concurrence with the attending surgeon.

Performs other duties as assigned or needed to meet the needs of the department/organization. Assist clinic operations through diagnostic testing.

Responsible for obtaining and reporting quality data specific to the specialty.

Facilitates and coordinates the lung cancer screening program to ensure appropriate guidelines.

Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Two (2) Year / Associate's Degree from an accredited school of nursing Four (4) Year / Bachelor's Degree/BSN required for candidates with fewer than 5 years of registered nursing experience

Two (2) years clinical practice experience with at least one year in the surgical specialty Five (5) years service line - Preferred One (1) year critical care experience service line specific - Preferred

Healthcare Provider CPR Certification required - At hire ACLS certification - At hire / Preferred; service line specific Current Montana license as a Registered Nurse At hire BLS/Healthcare Provider - PALS

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana.

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.