Technical Writer

Technical Writer

The ideal candidate will be responsible for creating, editing, and maintaining high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering team, and other stakeholders to ensure accurate and accessible content. This is a 6+ months contract to hire job position and could be based out of Boston, MA or Jersey City, NJ. Key Skills: Software development role, legacy financial institutions technology and API Integration architecture, Technical Writer, with a focus on API and ABI Documentation, Blockchain and Web3 technologies.

Key Responsibilities:

• Provide expertise and guidance and best practices on product documentation set up for commercial purposes
• Review existing documentation related to product and applications and identify areas of improvement for our documentation strategy
• Work with UX team to optimize the setup of documentation on Resource Hub
• Work with Product, engineering and commercial teams to generate content and publish product requirements, operational flows, user and technical related material
• Establish standardized process and templates where possible for the efficient delivery of a consistent library of documentation for Ledger Scan, CMP and Factory to include the following (not limited):
  • Product architecture diagram.
  • User Guide.
  • Production functional features.
  • APIs and End Points (where applicable).
  • ABIs and Scripts (where applicable).
  • Workflow Diagrams.
  • Infrastructure Requirements.
  • Deployment Diagrams.
  • Assist with content generation and production of documents as necessary.
  • Assist in creating content strategies and documentation plans to support product development.
  • Collaborate with cross-functional teams to understand end-user needs and incorporate feedback.

Skills and Experience Required:

• 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation
• 2+ years of experience in a software development role
• Experience with legacy financial institutions technology and API integration architecture.
• Experience with Blockchain and Web3 technologies.
• Strong understanding of APIs, RESTful web services, and programming concepts
• Proficiency with various authoring, CMS, and task management tools
• Familiarity with API documentation tools, such as Swagger, Postman, or similar.
• Proficiency with Confluence, JIRA, and JSON.
• Basic diagramming skills using tools like draw.io, Miro or similar.
• Experience using tech stacks like Python, MongoDB, CDC, and Kafka
• Experience working in a fast-paced, dynamic environment.
• Strong time management skills.
• Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.

Must have:

• 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation.
• 2+ years of experience in a software development role.
• Experience with legacy financial institutions technology and API integration architecture.
• Experience with Blockchain and Web3 technologies.
• Strong understanding of APIs, RESTful web services, and programming concepts.
• Proficiency with various authoring, CMS, and task management tools.
• Familiarity with API documentation tools, such as Swagger, Postman, or similar.
• Proficiency with Confluence, JIRA, and JSON.
• Basic diagramming skills using tools like draw.io, Miro or similar.
• Experience using tech stacks like Python, MongoDB, CDC, and Kafka
• Experience working in a fast-paced, dynamic environment.
• Strong time management skills.
• Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions