Warehouse/ Customer Service Associate (Order Pick Up Desk)

Studio41 Home Design Showroom

Job Description

We are seeking a Warehouse/ Customer Service Representative to join our Studio41 team! You will be responsible for helping customers by providing product and service information and supporting the sales team.

Responsibilities:

Handle customer inquiries and complaints
Process transfers and receiving orders
Troubleshoot and resolve product issues and concerns
Document and update customer records with the appropriate teams
Develop and maintain a knowledge base of the evolving products and services
Answering phones

Qualifications:

Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Ability to build rapport with clients
Previous experience in customer service, sales, or other related fields

Requirements:

Ability to prioritize and multitask to enter accurate data and type while speaking with customers
Able to work Saturdays
Bilingual a plus
Ability to lift 30 pounds+
Have excellent listening and communication skills
Have a pleasant phone voice and ability to clearly speak and be understood on the phone
Remain calm and able to work under pressure when busy and help other team members
Strong attention to detail and willingness to learn
Excellent organization and time management skills

Company Description

Studio41/ Climate Guard Windows & Doors is a Chicago based luxury kitchen, bath and window showroom with one location in Scottsdale, AZ. Our talented design associates specialize in kitchen and bath plumbing fixtures, cabinetry, decorative hardware, window treatments, tile and windows.

Company Description

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Vacancy posted 1 day ago

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