Sales Associate

Job Description

Job Description

Retail store sales associate for specialty retail store with a known presence in the area. Specializing in glass, vapes and supplement products. Must be 21+ due to the nature of the products. Seeking a friendly individual that is willing to communicate with the owner about trends in the store, customer feedback, requests and complaints. Someone who is a focused worker that is able to open and close the store alone. This person will be a "Key Holder" and be responsible for completing deposits and making end of day reports.

Responsibilities:

• -Ensure high levels of customer satisfaction through excellent sales service.
• -Assess customers needs and provide assistance and information on product features
• -Welcome customers to the store and answer their queries
• -“Go the extra mile” to drive sales
• -Maintain in-stock and presentable condition in assigned areas
• -Actively seek out customers in store
• -Remain knowledgeable on products offered and discuss available options
• -Process POS (point of sale) purchases
• -Cross sell products -Handle returns of merchandise
• -Team up with co-workers to ensure proper customer service
• -Build productive trust relationships with customers
• -Comply with inventory control procedures
• -Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
• -Keep the store orderly and clean at all times and complete daily and weekly cleaning tasks.

Skills:

• Basic understanding of sales principles and customer service practices -Basic Math skills
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner

Specialty glass and vape shop that has been open since 2015. Highly knowledgeable with a vast variety of products to satisfy the customer. Room for adaptation and changes with an open door to all improvement suggestions.

Company Description

Specialty glass and vape shop that has been open since 2015. Highly knowledgeable with a vast variety of products to satisfy the customer. Room for adaptation and changes with an open door to all improvement suggestions.