System Administrator

Job Title: Windows Storage and High Availability (Systems Admin)Location: Redmond, WAJob Type: Full-TimeShift: Day/ Night Shift (Rotational Shift)All potential candidates should read through the following details of this job with care before making an application.JOB DESCRIPTION:Standard for all Trackso 4+ years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.o Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.Technical SkillsStorage & High Availability (HA):Hyper V | Hypervisor | Hyper V ArchitectCluster| Failover Cluster | ClusteringSAN | NAS-Storage TechnologiesBackup technology -VSS- Volume Shadow Copy ServiceWindows FirewallStorage & Backup | Configuration | Types | StackServer 2008 till 2019 | features | variances.Windows Update| Type of Updates | Cumulative Update | LTSC Long Term Service ChannelDFS & MSDTC- Microsoft Distributed Transaction CoordinatorVSS | Back upServer Core machine | Server Hardware | Upgrading ServerPoints: - quorum in clusterFailover clusterHyper-V checkpointsCheck diskSoft SkillsLeadership - handle technically challenging and politically sensitive customer situationsStrong communications xhyhwjd skills – Excellent spoken and written English communication.Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidenceThe successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicableDemonstrable troubleshooting skillsCross-team collaboration