Enrollment Specialist

Enrollment Specialist

As part of your application, please submit a brief statement of values (less than 250 words) describing how your personal and professional values align with NEOMED's core values of Integrity, Collaboration, and Excellence. We are seeking individuals who not only bring strong skills and experience, but also demonstrate a commitment to these values in their work performance.

Position Title - Enrollment Specialist

Position Type - Classified

Department - Admissions and Financial Aid

Full or Part Time - Full Time

Pay Grade - BW5

Position Summary Information - Join Northeast Ohio Medical University's (NEOMED) Office of Admissions and Financial Aid. NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking an Enrollment Specialist who wants to contribute to meaningful work in a collaborative academic environment. At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply. Starting Pay Rate Range: $16.92 – $18.93, commensurate with experience.

Benefits & Perks - NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive. Healthcare Coverage, Competitive medical, dental, and vision insurance through Medical Mutual, Flexible Spending Account (FSA) or Health Savings Account (HSA), Short-and long-term disability coverage, Long-term care coverage options, and Life insurance, Retirement, State retirement plan with 14% employer matching to help you plan for the future, Paid Time Off, Generous vacation and sick leave, in addition to 11 paid holidays each year, Additional Benefits, Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151), Educational benefits with our partner universities (Policy#3349-07-45), Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification, Employee wellness activities and initiatives that support a healthy work-life balance.

Summary - Provides processing support and records management assistance to admission and financial aid. Performs clerical tasks, data entry, and data audits for quality assurance oversight; prepares reports and archives documents. Extensively utilizes student records enterprise and office management systems in support of budget data entry, procurement, and managing digitized signature documents. Acts as a Specialist resource in department functional areas, assisting with task completion and knowledge transfer as needed.

Principal Functional Responsibilities - Data Management and Integrity: Administer application processing, procurement and accounts payable processing, digitized signature delivery and receipt by performing data entry, monitoring documentation, processing updates, and maintaining data integrity. Create reports and performs basic data analysis to provide observations and recommendations for system/process improvement. Customer Service and Communication: Serve as a communication and resource reference for prospective students. May provide front-line customer service and reception tasks as required, respond to stakeholder inquiries, and collaborate with internal and external constituents for efficient service. Record Management and Compliance: Assist with the creation, maintenance, and archiving of applicant, academic, and financial aid student records. Ensure compliance with Federal, State, and University regulations/policies, including data integrity activities. Specialist Role: Tasks may include: processing student applications and commitment deposits, preparing communication materials, coordinating committees, assisting with office publications, preparing reports, processing mail, procuring goods and services, paying invoices, managing and reviewing criminal background checks, preparing, sending, and archiving digitized signature documents, responding to inquiries, and overseeing office management tasks as directed. Other Duties: Perform other duties as assigned.

Qualifications - Associates degree or equivalent education and experience, Minimum of two years' administrative experience, Proficient in Microsoft Office Suite.

Preferred Qualifications - Bachelor's degree, Experience in a higher education office, particularly enrollment services related, Working knowledge of relational database management systems, Experience with a university ERP platform such as Banner.

Physical Requirements - Must be able to utilize a phone, computer and screen and other office equipment. Ability to work evening and/or weekend hours on occasion, as needed.

NEOMED Campus Safety Guidelines - In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience.

Close Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have knowledge and/or familiarity with Ellucian Banner? (Open Ended Question)
2. * Do you have a valid driver's license?
   • Yes
   • No
   • Other
3. * What are your pay rate expectations for this position? (Open Ended Question)

Applicant Documents

Required Documents

1. Resume
2. Cover Letter/Letter of Application
3. Statement of Values

Optional Documents