Medical Records Document Processor

Job Description

Why Choose EXL Health?

At EXL Health, we're more than just a company-we're a team committed to innovation and excellence in healthcare. From your first day, you'll collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare.

Here's what makes this role and our culture exciting:

• Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter.
• Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration.
• Growth potential: EXL Health values your development with mentoring programs and pathways for advancement.
• Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.

Responsibilities

What You'll Do:

Your day-to-day will be engaging and varied!

• Open, review, and sort incoming mail by client, audit program and document type
• Prepare, process, and review medical records-both physical and electronic-for scanning and distribution.
• Collaborate with internal teams and providers via email to resolve issues.
• Handle return mail, audit letters, and outgoing correspondence.
• Operate office equipment, troubleshoot workflow issues, and meet productivity and quality standards.
• Maintain trackers and ensure HIPAA compliance.

Qualifications

What We're Looking For:

• Experience and Education: High school diploma (or equivalent) required. Previous experience in healthcare, medical records, or document processing is a plus.
• Skills: Strong organizational abilities, attention to detail, and problem-solving mindset. Proficiency in Microsoft Excel and Outlook is essential.
• Work Ethic : Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team.
• Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs.

What You'll Gain:

At EXL Health, we invest in our people with benefits and opportunities that make a difference:

• Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.
• Collaboration: Be part of a close-knit, supportive team that values your contributions.
• Work-Life Balance : Enjoy a consistent weekday schedule, leaving your evenings and weekends open.
• Recognition: Your efforts won't go unnoticed-we celebrate achievements and foster a culture of appreciation.

Ready to Make a Difference?

If you're enthusiastic about process improvement, healthcare, and being part of a team that's shaping the future, this role is for you! Apply now and take the next step in your career with EXL Health.

*The posted range is the hiring range for this role - a subset of the broader range available to employees over time - and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

About Us

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.

About the Team

EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.