Clinical Specialist I, CPT - San Francisco, CA

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio spans diagnostics, medical devices, nutritionals and branded generic medicines, and we have 115,000 colleagues worldwide. Clinical Specialist I, CPT - San Francisco, CA Neuromodulation Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non‑opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum. The Opportunity Our team is actively recruiting for a Clinical Specialist I, CPT in San Francisco, CA . As a member of the clinical support team, you are responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. You work under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography. You perform work that involves a high degree of independence, exercise independent judgment in planning, organizing, and performing work, and seek to continually improve territory efficiency. What You’ll Work On Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s). Assist Territory Managers in after‑hours call support and activities. Integrate into all accounts, build trust and relationships, and establish strong rapport with customers. Proficient in complex programming, case support. Work seamlessly with Territory Manager(s) allowing them increased selling time. Will foster high‑trust relationships with customers, including regional team members. Will begin to conduct PCP work and educational services, as directed. As directed by sales manager, contact, visit, and engage clients and potential clients in Company’s products and address any client questions and concerns. Provide medical professionals with sales support, information, and training on the use of Company products and with staff education, in‑services, and technical troubleshooting. Develop and maintain an in‑depth knowledge of assigned accounts and customers to include competitor activity. Conduct evaluations and develop sales strategies for capital equipment opportunities within accounts. Collect and study information about new and existing products and monitor competitor sales, prices, and products. Provide feedback to providers both within operating room setting and outside operating room setting on directions for use specific to implantable devices. May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments. Use clinical expertise to identify customer training and in‑service needs with the goal of increasing customer usage, comfort and understanding of all Abbott Chronic Pain Therapies product line. Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Provide sales support, clinical in‑services, training, and guidance to current or potential customers. Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Perform other related duties and responsibilities on occasion, as assigned. Ability to travel 25% within assigned region and/or outside assigned region. Required Qualifications Bachelor’s Degree in biomedical engineering or related field or an equivalent combination of education and work experience. 1–2 years’ work experience; strong preference for collaborating with patients in a clinical setting. Ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space. Strong clinical skills. Excellent organizational, time management and prioritizing skills. Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization. Capable of building strong working relationships with internal/external customers. Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and/or delays. Accustomed to tight deadlines and managing multiple tasks. Strong sense of urgency. Ability to work in a highly matrixed and geographically diverse business environment. Ability to work within a team and as an individual contributor in a fast‑paced, changing environment. Ability to leverage and/or engage others to accomplish projects. Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization. Multitasks, prioritizes, and meets deadlines in a timely manner. Capable of engaging customers in selling conversations as needed and as directed by Territory Manager. Preferred Qualifications Patient interaction experience within a health care related environment (Physical Therapy, medical product sales, RN, LPN). Experience working in a broader enterprise/cross‑division business unit model preferred. 1–3 years’ experience with Abbott, or in a similar spinal cord stimulation (SCS) setting or with another implantable medical device company. Benefits Career development with an international company. Free medical coverage in Health Investment Plan (HIP) PPO medical plan next calendar year. Excellent retirement savings plan with high employer contribution. Tuition reimbursement, Freedom 2 Save student debt program and FreeU education benefit. Company recognized as a great place to work and one of the best big companies to work for diversity, working mothers, female executives, and scientists. Base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted. Abbott is an Equal Opportunity Employer, committed to employee diversity. #J-18808-Ljbffr Abbott