OTH Account Manager - Eastern US
Intracept by Boston Scientific
OTH Account Manager (OAM)
The OTH Account Manager (OAM) is a strategic commercial leader within the Vascular Therapies Division (VT) responsible for accelerating growth across an assigned geography by expanding Boston Scientific's presence in the Outside the Hospital (OTH) market.
The OAM partners with Area and Regional Sales Directors, and local field sales teams to identify, develop, and execute strategic opportunities across Office-Based Labs (OBLs) and Ambulatory Surgery Centers (ASCs). This role focuses on enabling customer growth through strategic planning, customer relationship development, commercial strategy, and cross-functional collaboration.
The OAM serves as the strategic lead for complex business opportunities, including key national accounts, Managed Services Organizations (MSOs), cross-divisional partnerships, de novo opportunities, and other large strategic opportunities. By aligning internal resources and guiding deal strategy, the OAM helps field teams successfully grow their OTH business while advancing the Vascular Therapies Division's commercial objectives.
Responsibilities:
- Develop and execute strategic business plans to accelerate growth across the assigned geography within the Outside the Hospital (OTH) market.
- Identify, qualify, and develop strategic opportunities across OBLs, ASCs, physician-owned practices, and emerging outpatient care settings.
- Build and maintain executive-level relationships with key account stakeholders.
- Partner with Area Sales Directors, Regional Sales Directors, and local field teams to develop and execute customer-specific growth strategies.
- Lead commercial strategy for complex opportunities, including:
- De novo opportunities
- Key National and Area Accounts
- Large Conversions
- Multi-site expansions
- Key launch product targets
- Cross-Divisional Opportunities
- Guide deal strategy/structure, and business planning to create sustainable value for customers while supporting divisional growth objectives.
- Collaborate with field leadership to prioritize strategic opportunities and coordinate execution across the commercial organization.
- Work cross-functionally with Marketing, Commercial Excellence, Health Economics & Market Access, Pricing and Contracting, Legal, Clinical, Medical Affairs, Customer Care, and Operations to develop comprehensive customer solutions.
- Maintain a robust opportunity pipeline, provide accurate forecasts, and communicate progress to divisional leadership.
- Represent the Vascular Therapies Division at customer meetings, industry conferences, and strategic business engagements.
Success Measures:
- Growth of the Vascular Therapies Division business within the assigned geography.
- Expansion of Boston Scientific's presence in the Outside the Hospital market.
- Successful execution of strategic opportunities and national initiatives.
- Effective partnership with Area Sales Directors, Regional Sales Directors, and local field teams.
- High-quality strategic account planning and execution.
- Forecast accuracy and opportunity pipeline management.
- Customer satisfaction and long-term business partnerships.
Required Qualifications:
- Bachelor's degree required; Business, Healthcare Administration, Marketing, Life Sciences, or a related field preferred.
- Minimum of 7 years of progressive experience in medical device sales, strategic account management, business development, or healthcare commercial leadership.
- Demonstrated success developing executive-level customer relationships and influencing complex healthcare organizations.
- Proven ability to develop and execute strategic growth plans across multiple stakeholders and business functions.
- Experience collaborating with sales leadership and field teams to drive adoption, market expansion, and commercial execution.
- Strong business and financial acumen with the ability to develop business cases, analyze market opportunities, and communicate value-based solutions.
- Excellent communication, presentation, negotiation, and executive relationship management skills.
- Proven ability to influence and lead cross-functional teams without direct reporting authority.
- Strong organizational and project management skills, with the ability to manage multiple complex opportunities simultaneously.
- Demonstrated ability to think strategically while driving execution in a dynamic commercial environment.
- Willingness and ability to travel up to 60% within the assigned geography.
Preferred Qualifications:
- MBA or other advanced degree in Business, Healthcare Administration, or a related field.
- Extensive experience developing commercial contracting strategies, structuring complex business agreements, and leading deal strategy for OTH customers.
- Recognized expertise in developing innovative commercial strategies, structuring complex deals, and aligning internal stakeholders to secure mutually beneficial outcomes for customers and Boston Scientific.
- Experience negotiating agreements with physician-owned practices, Management Services Organizations (MSOs), Integrated Delivery Networks (IDNs), or national accounts.
- Demonstrated leadership experience in highly matrixed organizations, with a proven ability to influence, coach, and develop leaders and cross-functional teams without direct reporting authority.
- Proven ability to mentor and guide peer leaders and commercial teams in strategic planning, opportunity development, account management, and execution of complex commercial initiatives.
- Strong understanding of the Outside the Hospital (OTH) market, including Office-Based Labs (OBLs), and Ambulatory Surgery Centers (ASCs).
- Experience supporting de novo OBL or ASC development and physician practice expansion initiatives.
- Knowledge of healthcare reimbursement, market access, and outpatient economics.
- Experience leading enterprise account planning and cross-functional commercial initiatives.
- Experience utilizing CRM platforms (e.g., Salesforce) and strategic account planning tools.
- Demonstrated ability to lead through influence by aligning diverse stakeholders, building consensus, driving accountability, and delivering results across a matrixed commercial organization.
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