Junior Program Analyst, EDI Production Coordinator

About You

You are a person who loves to turn data into actionable insights, evaluate program performance, and drive improvements through thoughtful analysis and reporting. We need someone who is analytical, detail-oriented, and experienced in managing complex program data, resolving issues, and communicating effectively with stakeholders.

In the role of Program Analyst, you will be responsible for supporting program performance through data analysis, developing and applying performance metrics, documenting risks and issues, contributing to Agile planning activities, managing EDI production issues, and preparing clear, concise reports and communication materials for leadership and cross-functional teams.

• Tell us about your experience as a Program Analyst, including your work with program performance analysis, EDI support, and stakeholder reporting.
• Are you a team player and a self-motivator?
• What is your experience with conducting business in a way that is credit to a company?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

About The Position

• Perform program analysis, data analysis, and reporting to assess program performance and support decision-making.
• Develop and apply performance metrics, analyze trends, and provide recommendations for program improvement.
• Support requirements analysis, documentation, and reporting related to program risks, issues, and status.
• Assist with backlog refinement, PI planning, and roadmap updates for EDI and modernization initiatives.
• Prepare technical documents, reports, and stakeholder communication materials.
• Manage EDI production issues, including intake, tracking, analysis, and resolution coordination.
• Perform data analysis and root cause investigation of transaction failures and workflow issues.
• Coordinate with OIT and stakeholders to resolve defects and maintain workflow continuity.
• Maintain issue logs, tickets, and status reporting for EDI leadership.

Minimum Requirements:

• 5 years of experience in healthcare payer program management.
• Bachelor's degree in BA or BS
• Proven/extensive experience in a large-scale integrated healthcare system with focus on Veterans healthcare and outreach.

About Us

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

About the Benefits

When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match

• U.S. Citizenship or naturalized citizenship is required for this position.
• All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.