Bartender

Bartender Position

The role of the Bartender is to prepare beverages for our guests in a prompt and courteous manner while maintaining a high level of quality and consistency.

Creates 100% guest satisfaction by providing the service brand behavior, genuine hospitality and by exceeding guest expectations

Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee

Performs other duties as required to provide the service brand behavior and genuine hospitality

Provides prompt, quality service to customers of banquet bar by preparing beverages and serving guests in accordance with RHG Managed Hotels standards

Provides service to customers by suggesting a cocktail/wine or non-alcoholic beverages and up-selling to premium products as appropriate

Maintains adequate levels of beverages and glassware at all times; displays beverages in an attractive fashion on cart

Maintains cleanliness of banquet bar cart at all times

Maintains knowledge of bar cart inventory and wine selection to respond properly to customer questions

Demonstrates a thorough knowledge of beverage recipes and mixing procedures

Adheres to legal and/or Managed Hotels policies and standards

Understands and follows the laws and guidelines for beverage service

Handles cash, checks and/or credit cards in accordance with Radisson policies

Records accurate consumption at the end of each function and reports to supervisor

Must be able to obtain and hold a valid Bartender's License

Must be 21 years of age, or older

Thorough understanding of safe and perceptive service

Excellent customer service and verbal communication skills

Ability to do basic math and handle cash

Ability to work with Point of Sale systems

Highly organized – demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time

Ability to lift up to 25 pounds on a regular basis, and up to 75 pounds occasionally

Ability to maneuver up to 150 pounds, occasionally, for short periods of time

Able to set up and take down tables, chairs, stages and other banquet meeting fixtures

Ability to push and pull carts weighing up to 200 lbs, occasionally

Ability to stand for extended periods of time, constantly

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times this position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.