Facilites Manager

Job Description

Job Description

OWN THE ASSETS. LEAD THE TEAM. PROTECT THE PORTFOLIO.

At VPG, our Facilities Manager doesn't just keep buildings running — they protect the long-term health, safety, and value of the portfolio. We're looking for a strategic, hands-on leader who can run a disciplined maintenance operation, manage budgets and vendors, and keep our properties safe, compliant, and ready for residents.

You'll own the maintenance operating system across your assigned properties: work orders, preventive maintenance, inspections, capital projects, and the KPIs that tell us how we're performing. You'll also lead the technicians and vendors who make it happen, setting clear standards and holding the team accountable to them.

If you're the kind of facilities leader who combines technical credibility with strong process, data, and people leadership, let's talk.

Why Lead Facilities at VPG?

● Real ownership — Own the maintenance workflow, scorecard, and budget for your assigned properties.

● Leadership impact — Coach and develop technicians and hold teams and vendors to a high standard.

● Strategic influence — Shape asset preservation, lifecycle planning, and capital improvement priorities.

● Room to build — Strengthen SOPs, KPIs, and processes that support a growing portfolio.

What You'll Do:

Supervisory Responsibilities

● Lead maintenance technicians and external vendors.

● Set daily priorities, standards, and schedules.

● Conduct inspections, coaching, and performance reviews, and assist with corrective measures when needed.

● Enforce quality, safety, and accountability across the portfolio.

Maintenance Operating System

Own the end-to-end maintenance workflow, including:

● Work order intake, assignment, and quality close-out.

● Preventive maintenance programs and seasonal schedules.

● Property, unit, and grounds inspection cadence.

● SOPs, standards, and quality controls.

● Housekeeping and curb-appeal readiness.

KPI & Performance Management

Own the maintenance scorecard and performance reporting, including:

● Work order close time and aging.

● Callbacks and rework.

● PM compliance and work orders per technician.

● Make-ready cycle times.

● Inspection pass/fail trends and asset readiness indicators.

● Maintenance budget variance.

Scheduling & Capacity Control

Own how labor and resources are deployed across:

● Emergencies.

● Make-readies.

● Preventive maintenance.

● Capital work.

Lead, Manage, Accountability (LMA)

Own the people and performance engine of the maintenance department by:

● Setting and enforcing expectations for quality, safety, and professionalism.

● Coaching and developing technicians.

● Holding staff and vendors accountable to standards.

● Driving ownership, consistency, and follow-through.

Asset, Cost & Compliance Protection

Own the physical and financial health of the portfolio, including:

● Long-term asset condition and lifecycle planning.

● Preventive maintenance effectiveness.

● Capital Improvement Projects (CIP): scoping, bids, scheduling, budget control, quality, and close-out.

● Maintenance and capital budgets, cost per unit, and variance control.

● Vendor contracts, pricing, and performance.

● Safety, habitability, and regulatory compliance.

● Asset inventories, warranties, and compliance documentation.

● Other duties and special projects as assigned.

Requirements:

● Working knowledge of HVAC, plumbing, electrical, appliances, and building systems.

● Ability to inspect, diagnose, and coach technical work.

● Strong process, scheduling, and KPI management skills.

● Budgeting, vendor management, and capital oversight skills.

● Data-driven reporting and the ability to explain variances.

● Proficiency in maintenance management systems (Upkeep or similar).

Preferred Experience:

● 5+ years of facilities or multifamily maintenance management experience required.

● Prior supervisory experience required.

● Experience with PM programs, inspections, budgeting, vendors, and compliance required.

● Technical certifications (electrical, HVAC, building operations, OSHA compliance, etc.) are advantageous.

What Success Looks Like:

● Maintenance operations run on a consistent, well-documented system with clear standards.

● Work orders are closed quickly, with low callbacks and rework.

● Preventive maintenance is on schedule and inspections pass consistently.

● Technicians and vendors are coached, accountable, and delivering quality work.

● Maintenance and capital budgets are controlled, and variances are understood and explained.

● Capital projects are scoped, bid, and delivered on time, on budget, and to quality standards.

● Properties are safe, habitable, compliant, and protected for the long term.

Physical Requirements:

● Ability to walk building grounds, stairwells, rooftops, mechanical spaces, and exterior property areas. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

● Ability to lift up to 50 lbs. on occasion.

● Ability to work indoors or outdoors in various conditions.

● Must be capable of responding to urgent facility situations such as system failures or safety-related issues.

● Ability to travel routinely between multiple assigned locations using a personal vehicle.

Job Type: Full-time

Benefits:

● Car allowance

● 401(k) matching

● Dental insurance

● Employee assistance program

● Health insurance

● Life insurance

● Paid time off

● Vision insurance

Work Location: New Orleans, LA