Call Center Specialist
Capital District Transportation Authority-CDTA
Capital District Transportation Authority-CDTA is seeking a CSR-Call Center Representative in Albany, NY. You will answer incoming calls, provide information about CDTA services, fares, and schedules, and assist with paratransit reservations. This role reports to the Call Center Manager and requires strong customer service and map-reading abilities to navigate multiple software systems. The ideal candidate has at least a high school diploma and one year of customer service experience; bilingual #J-18808-Ljbffr
Vacancy posted 8 hours ago
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