Engineer Sales II

Responsibilities

• Provides customer product demonstrations in collaboration with internal sales teams, focusing on product capabilities and dependencies, integration, and installation timelines.
• Responsible for assessing customer requirements, ensuring products align with prospective customer expectations and needs.
• Advises internal sales teams on product updates and valuable features to showcase.
• Responsible for ensuring smooth integration and installation of customer contracted products; ensures contract and technical requirements are in alignment.
• Counsels customers in identifying how offered products can fit into their current ecosystem.
• Collaborates with internal teams translating customer feedback into product insights and enhancements.
• Serves as the technical point of contact with customer prospects throughout the sales process.
• Responsible for maintaining technical expertise on product functionality and practical applications of product offerings; participates in product test and release builds and provides feedback for designated channels.
• Serves as liaison between internal teams and customers throughout the installation process; supports implementations, technical trainings, solution integrations, and escalation needs.
• Collaborates with internal teams in creating configuration tools.
• Performs other related duties as assigned.

Qualifications

• Bachelor’s Degree in Engineering, Software Development, a technical or science related field, or a combination of education and equivalent work experience in a related field required.
• 2-5 years of experience designing, modifying, and developing software programming applications and frameworks.
• Demonstrated proficient knowledge and understanding of the product pipeline, software tools, and processes surrounding it.
• Demonstrated proficient verbal, presentation, and written language skills including ability to present technical subjects to non-technical audiences.
• Solid understanding of product offerings and platforms.
• Experience in a customer facing role; blend of technical savvy and sales/business acumen.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership