Quality Coordinator
Primary Health Solutions
340B Quality Coordinator
The 340B Quality Coordinator plays a critical role supporting all things 340B at PHS. With strong organizational skills, high accountability, and consistent follow-through, the Quality Coordinator partners with the Director of Pharmacy to ensure PHS 340B compliance and optimization.
The Quality Coordinator acts as the liaison with necessary affiliated departments to ensure 340B Program Integrity. The Quality Coordinator is the main contact for all 340B partners including contract pharmacies, TPAs, and wholesalers.
A Day in the Life
Essential Duties And Responsibilities:
This job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
340B Initiatives
· Provides support of the 340B Program for the entire organization.
· Actively engages with senior leadership and participates in decision-making processes related to the implementation of new 340B processes.
· Provides regular financial and operational reports around the PHS 340B program and regular analysis around growth opportunities.
· Review 340B Program policies and procedures on an ongoing basis and offer contributions and changes to ensure 340B compliance
· Provides ongoing training, education, and communication required for the 340B Program to the entire organization.
· Monitors and assesses 340B guidance and/or rule changes, including, but not limited to HRSA/OPA rules, Medicaid changes, and Manufacture restrictions.
· Coordinates relationships, billing services, and compliance with contracted 340B pharmacies. Maintains all 340B contracts.
Business And Compliance Priorities
· Responsible for ensuring HRSA 340B OPAIS remains up to date and accurate
· Ensure 340B compliance including managing regular audits and ensuring all adverse findings are addressed
· Audits payments and invoices to ensure they match expected amounts from wholesalers and TPAs
· Partners with the finance department to ensure financial performance matches budgeted expectations
Core Competencies
· Customer Service: Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
· Communication: Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
· Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
· Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
· Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
Success Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have the ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.
Qualifications:
· Professional work style with high level of problem-solving skills
· Ability to work independently and within a team environment
· Required Education and Licenses: High School Diploma or General Equivalent Development (GED)
· High level of comfort with Microsoft products including Excel
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing
the duties of this Job, the employee are occasionally exposed to fumes or airborne particles; toxic or caustic chemicals and risk of radiation. The noise level in the work environment is usually moderate.
Affirmative Action/EEO Statement
It is the policy of Primary Health Solutions to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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