AM Restroom Attendant

*This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.


Summary of Position:

The Public Space Attendant is responsible for cleaning and maintaining all restrooms and meeting space public areas.

Essential Functions:

• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and/or floors with cleaning agents, adhering to cleaning procedures and instructions for use of cleaning agents.
• Thoroughly dust all furniture, pictures and shelves in public areas
• Thoroughly clean all meeting room public areas.
• Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
• Thoroughly clean all elevators and elevator tracks.
• Clean ashtrays and empty trash in public areas.
• Respond to guest questions, providing guest assistance, directions and information as requested.
• Report all suspicious persons or activities, hazardous conditions, etc. to the Safety and Security Department.
• Provide instruction and/or guidance for guests and associates safety in fire or other emergency situations.
• Comply with the Arizona Grand Resort HEARTfelt culture (Vision, Values & Standards) of conduct as set forth in the resort communications.
• And any other supportive functions as determined by the Banquet Operations Management Team.

Qualifications:

Education: High School diploma preferred.

Experience: N/A

Certificates or Licenses: N/A

Knowledge, Skills, and Abilities:

• Must be able to read, write and understand English.
• Must possess excellent verbal communication skills.
• Must be able to grasp, lift and transport up to 50 lbs. up and down stairs.
• Must be able to reach the reception desk.
• Must be able to follow through on instructions

Personal Characteristics:

• Behaves ethically.
• Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job.
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
• Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review).

The Arizona Grand Resort & Spa's leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.