Field Service Technician

Job Description

Job Description

The job holder is responsible for:

- Inspecting, Evaluation, Repairing, and Testing hydraulic components and electrical controls to ac-ceptable quality standards

- Interpret technical documents and detailed schematics for in-house and field service jobs

- Setting up and running performance tests, pumps, motors, valves, and electrical controls

- Support sales team efforts for system start up and/or troubleshooting

- Support Quality team for warranty related claims

- Work with Service Supervisor, develop yearly training plan

- Provide basic troubleshooting for electro-hydraulic controls when required

Housekeeping and organization according to the company standards

- Supporting the company with a positive attitude at work and during travels to customers.

- Travel is required to support customer base

- Cross Train with other service technicians on basic troubleshooting and support of electrical controls and our product line

Knowledge, skills, experiences:

- Must be able to read and understand hydraulic schematics and blueprints

- 10+ years’ experience working in the hydraulics industry with knowledge outside of our product

- Ability to handle sensitive and confidential information with discretion

- Good interpersonal skills and high energy level

- Professional personal presentation

- Availability to travel up to 75% may be required

- Basic understanding of Service module in Business Central

- Must have a strong knowledge of mechanics and their operations

- Basic computer (Windows-based) skills and MS Office package

- Good organizational skills and attention to details

- Good problem-solving and reasoning skills

- Must be a self-starter with determination to provide quality service