Community Social Worker

Job Description

Job Description

Make a difference in the lives of New York City's residents and communities. For over 60 years PSS has performed vital and important work -- through its ten centers and affiliated programs. The agency touches the lives of over 2,000 people each day. As the Community Social Worker, you will be responsible for coordinating supportive services for older adults in one of the many communities that PSS serves. The Social Worker’s role is vital in ensuring effective supportive services are put in place that allows the residents to remain independent, active and to thrive in their home and community.

RESPONSIBILITIES:

• Provide advocacy, support, and general case assistance services, including intakes and referrals, to all older adult community members (age 60 and older) who need assistance or support.
• Collaborate with other agencies and service providers in the local community, in order to achieve client goals and build parternships.
• Innovate programming and workshops, based on the desires and needs of community members.
• Execute thorough documentation of encounters with community members in detailed and meticulous case note drafting.
• Be pro-active for ensuring desired outcomes are achieved, in connection with community members’ goals.
• Enter units within the Peerplace database for all encounters with community members, as well as other units when necessary, in the permissible timeframe.
• Draft and share a detailed agenda for all supervision meetings in advance of the start time for each session.
• Educate community members on service availability, application procedures, housing rights, and engage in advocacy when appropriate.
• Demonstrate the ability to exercise due diligence in follow-ups with community members, their relatives or support systems, and third party providers for desired outcomes.
• Develop and implement support and activity groups on a wide range of topics, with community members across the aging spectrum.
• Assist community members in an effort to strengthen their informal support networks with other neighborhood residents, families, and friends.
• Assist with cooling center duties, when necessary.
• Perform other duties as assigned by the program director, associate director, or department director.

QUALIFICATIONS AND EXPERIENCE:

• At least a Bachelor’s Degree in Social Work
• Strong program management skills
• Experience working with older adults
• Superior interpersonal and organizational skills
• Superior communication skills (written and oral)
• Bilingual fluency (English/Spanish)
• Be able to lift and carry at least 10 lbs.

PROFESSIONALISM AND OTHER QUALITIES:

• Ability to work well independently and as part of a team
• Ability to work with people from diverse backgrounds
• Availability, dependability, and willingness to be flexible
• Demonstrated ability to solve problems and think strategically

EEOC and DEI Statement:

At PSS we are committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We value diversity and strive to create an inclusive and respectful workplace where all individuals are welcomed, supported, and given the opportunity to thrive.

EOE M/F/D/V