Field Service Engineer

Field Service Engineer (Developing)NOW HIRING: Field Service Engineer (Developing) American Crane & Equipment Corporation · Douglassville, PA Full-Time | On-Site | Non-Exempt | Travel: 10–20%What This Role Really IsThis is the entry point into a career most people don't even know exists — and one of the few places that will actually invest in building you into a technical expert rather than expecting you to show up as one. The Developing Field Service Engineer is a structured learning role. You'll work alongside experienced engineers and technicians, getting hands-on with industrial electrical systems, PLC-based controls, motor controls, and the equipment that keeps overhead cranes and hoists running safely. You're not fetching coffee — you're learning to read schematics, troubleshoot faults, and eventually teach others how to do the same. The "Developing" in the title isn't a euphemism. It's a commitment: we're investing in your growth with structured training, mentorship, and a clear path toward increasing technical responsibility. Your job is to show up ready to learn, ask good questions, and build capability every day.What You'll DoTechnical Learning & DevelopmentParticipate in structured training covering industrial electrical fundamentals, PLC systems, motor controls, and equipment troubleshootingDevelop knowledge of AC/DC circuits, electrical components, motor starters, contactors, overloads, and variable frequency drivesLearn to interpret electrical schematics, wiring diagrams, and control panel layoutsBuild familiarity with PLC inputs, outputs, operating logic, and basic troubleshooting principlesStudy ACECO equipment, proprietary systems, and applicable technical documentationApply technical knowledge through supervised practical exercises and demonstrationsTechnical Training SupportAssist experienced technical personnel with preparing and delivering technician trainingHelp develop presentations, lesson materials, training exercises, checklists, and technical reference documentsPrepare training equipment, instructional materials, and demonstration setupsProgressively develop the ability to explain technical concepts to individuals and small groupsCollect feedback and help identify opportunities to improve instructional materialsElectrical Safety & Qualification DevelopmentComplete required electrical safety training — NFPA 70E principles, lockout/tagout, and applicable PPE requirementsLearn to recognize electrical hazards and apply approved safe-work proceduresDevelop competency in the safe use of electrical test equipmentProgress toward electrical safety qualifications appropriate to assigned responsibilitiesPerform electrical testing or work only within documented qualifications, authorization, and required supervisionTraining Documentation & Administrative SupportAssist with maintaining technician training records, attendance documentation, qualification tracking, and assessment resultsUpdate training spreadsheets, schedules, checklists, and reference materialsUse Microsoft Excel, PowerPoint, Word, and applicable company systems to organize training informationSupport improvements to training documentation and recordkeeping processesTechnical & Field SupportObserve experienced technicians and engineers during troubleshooting, equipment inspections, and technical demonstrationsDevelop practical familiarity with industrial control panels, electrical components, and equipment operationLearn troubleshooting methods through supervised observation, testing, and guided problem-solvingParticipate in field visits and customer-site activities as assignedMaintain accurate notes and communicate technical observations to experienced personnelWho Thrives HereThis role is designed for someone at the beginning of their technical career who has the foundation and the hunger to build something real. You don't need to know everything — you need to be the kind of person who hates not knowing. You'll do well here if you:Graduated with a technical degree or completed a trade program and want to apply it in an industrial environmentLearn best by doing — you'd rather have a multimeter in your hand than a textbook on your deskAsk "why" instead of just following steps, because you want to understand the system, not just the procedureTake feedback well and treat every correction as a shortcut to getting betterHave the patience to build skills methodically and the ambition to eventually lead training for othersThis probably isn't the right fit if:You want full autonomy on day one — this role has structured supervision by designYou're looking for a purely desk-based engineering jobYou're not comfortable working around live electrical equipment, industrial machinery, or on job sitesWhat We're Looking ForRequiredHigh school diploma or GEDFoundational knowledge of electrical systems gained through education, technical training, internships, apprenticeships, or practical experienceUnderstanding of basic electrical fundamentals — AC/DC circuits, Ohm's law, and basic motor-control principlesAbility to read and interpret basic electrical schematics and wiring diagramsWillingness and ability to learn PLC-based controls, motor-control systems, and industrial troubleshooting methodsAbility to explain foundational technical concepts clearlyBasic proficiency with Microsoft Word, Excel, PowerPoint, and OutlookValid driver's licensePreferredAssociate's or bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Electromechanical Engineering Technology, or a related technical disciplineCompletion of a trade school, technical school, apprenticeship, or military technical training program in electrical, electronics, or industrial automationInternship, co-op, or work experience involving industrial electrical systems, controls, or maintenanceExposure to PLCs, VFDs, servo drives, or industrial automation through coursework or practical experienceExperience tutoring, mentoring, presenting, or explaining technical subjectsWhat Success Looks LikeFirst 30 Days — Absorb EverythingComplete company onboarding, safety orientation, and facility toursBegin structured electrical fundamentals training — circuits, components, schematicsMeet your mentors, the Field Service team, Engineering contacts, and Safety personnelObserve training sessions and field activities to understand how technician development worksGet familiar with ACECO equipment, documentation, and the training materials you'll help developDays 31–60 — Start ContributingAssist with preparing and delivering training sessions — setting up demos, organizing materials, supporting instructionComplete initial electrical safety training and begin working toward required qualificationsBegin interpreting schematics and wiring diagrams with increasing independenceTake ownership of training documentation tasks — updating records, tracking attendance, maintaining schedulesDays 61+ — Build MomentumDemonstrate measurable growth in electrical and controls knowledge through assessmentsContribute meaningfully to at least one training module — content development or delivery supportHandle training documentation and qualification tracking with minimal oversightParticipate in your first field visit and demonstrate safe, professional conduct on-siteHave a clear development plan with your mentor for the next 6 months of technical growthWhy Join Our Team at American Crane?What's In It for You?Competitive hourly compensation based on education and qualificationsMedical, dental, and vision insurance401(k) with company matchPaid time off and paid holidaysCompany-paid life insurance and disability coverageTuition reimbursement and professional development supportA structured career development path — you're not guessing what "growth" looks like hereWhat to Expect From Our Hiring ProcessApplication review — we actually read themVirtual interview with our Talent Acquisition teamIn-person interview with Service leadership —