Senior Backend Engineer

Senior Backend Engineer

At Cloudbeds, we're not just building software, we're transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.

As a Senior Backend Engineer on the Booking Engine squad, you'll implement new architectures, features, and best practices to scale the Cloudbeds platform, contributing to our ongoing move toward a service-oriented architecture using modern SaaS and AWS technologies across the stack. You'll work on systems where correctness, latency, and resilience under load are core to the job, not afterthoughts. Your goal is to deliver an exceptional experience to customers around the world, with quality, performance, and scalability top of mind.

This role is part of the Booking Engine Squad, the team behind the guest-facing reservation experience that powers direct bookings for tens of thousands of Cloudbeds properties worldwide. Direct bookings are one of the most valuable channels we can win for a property, and we're constantly building new and innovative ways to help them capture that demand, from richer customization to entirely new booking experiences. It sits on the revenue-critical path, so speed, reliability, and getting the details right directly shape whether a guest completes a booking. It's one of our highest-leverage products, and if you want to own real software used around the world, this is a great team to build on.

Design and implement features and improvements in PHP

Design and build the APIs and integrations the booking flow depends on

Model and evolve the data behind availability, pricing, and reservations

Own the performance, scalability, and reliability of our services at scale

Contribute to the ongoing initiative to migrate our core platform into microservices and event-driven services

Lead discussions on complex technical concepts and requirements with both technical and non-technical stakeholders, drive technical decisions, and contribute to the backend architecture group

Write clean, well-tested, well-documented, and elegant code, including documentation for new and existing areas of our application

Collaborate with cross-functional teams to plan, build, and ship high-quality features

Mentor team members through pair programming and code reviews

Re-architect and refactor existing systems, and help design the long-term vision for our technology and component architectures

Advocate for engineering best practices, quality, and test automation across our code and processes

5+ years of PHP web application software engineering experience

Expert knowledge of relational databases, indexing, and searching technologies

Experience with API-driven design and development

Good product sense and empathy for our customers

Solid Git fundamentals, including workflows and actions

Strong knowledge of and a passion for software best practices, design patterns, and testing, including test automation across unit, integration, and end-to-end levels

Excellent problem-solving and debugging skills

Strong communication, teamwork, and collaboration, with a real sense of ownership and good time management

Passionate about agile practices and continuous improvement

Business-level English fluency, verbal and written

Experience identifying and improving application performance

Experience with PHP frameworks (Laravel or Symfony)

Experience with cloud infrastructure and containerization (Docker, Kubernetes, AWS)

Experience designing and building microservices

Experience working with AI coding tools like Claude Code

Experience working with a remote-first, globally distributed team

Experience with Jira, Confluence, and GitHub

Travel industry experience (a plus, but definitely not required!)

Depending on your skills and experience, you can expect your annual compensation to be between $140,000 and $160,000 USD. Please note that we maintain high flexibility, and packages above this range will be considered. (The salary is only for US-based candidates).

Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

Learn more online at cloudbeds.com

Company Awards to Check Out!

Best All-In-One Hotel Management System | HotelTechAwards (2025)

Overall 10 Best Places to Work | HotelTechAwards (2025)

Most Loved Workplace® Certified (2024)

Top 10 People's Choice (2024)

Deloitte Technology Fast 500 (2024)

Discover our Benefits:

Remote First, Remote Always

PTO in accordance with local labor requirements

Monthly Wellness Fridays - enjoy an extra-long weekend every month

Fully Paid Parental Leave

Home office stipend based on country of residency

Professional development courses in Cloudbeds University

Access to professional development, including manager training, upskilling and knowledge transfer

Everyone is Welcome - A Culture of Inclusion

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at View phone number on click.appcast.io or via email at View email address on click.appcast.io. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.