Expert SailPoint Engineer Needed 15 Plus Years Experience---Remote Job
DELTASOFT SOLUTIONS LLC
San Francisco, CA
- Remote job
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Diagnose and resolve Identity and Access Management (IAM) incidents for SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM)
- Manage proactively the incident lifecycle, including identifying, categorizing, prioritizing, and resolving incidents
- Create and maintain client knowledge articles, Standard Operating Procedure (SOPs), and scripts to restore normal operations
- Monitor IAM operations and escalate incidents to level three support as necessary according to established protocols
- Maintain professional relationships with clients, ensuring efficient incident management service and addressing their IAM-related needs
Bhanu Prakash
DeltaSoft Solutions
View email address on ziprecruiter.com
Vacancy posted 13 days ago
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