Sr. Product Manager, GenAI

MUST HAVES:

AI chatbot / conversational AI experience

Beauty or beauty-adjacent customer understanding

Retail and customer journey thinking

Strong product execution

Exceptional communication and storytelling

Ability to break down complex problems

High autonomy

Sr. Product Manager, GenAI
Location:

Remote, PST Hours

Employment Type:

Contract

Role Overview
We are seeking a Senior Product Manager to lead AI-native product initiatives focused on LLM-driven chat and agent experiences. This is a cross-functional, high-visibility role requiring ownership of roadmap execution, stakeholder alignment, and AI product delivery. You will operate in a fast-moving, collaborative environment to bring structure, clarity, and prioritization to complex AI-driven initiatives. This role requires an organized communicator who is hands-on with modern LLM tooling and concepts.

Key Responsibilities

Own and operationalize the product roadmap, balancing input from multiple senior stakeholders and competing priorities.

Bring structure and rigor to execution across initiatives, timelines, and deliverables.

Lead development of AI-native chat and agent experiences, including real-time conversational interfaces and intelligent workflows.

Define and manage product requirements, user stories, and backlog prioritization.

Collaborate with cross-functional teams to align on priorities in a high-visibility environment.

Drive clarity and alignment across leadership stakeholders through strong communication and expectation-setting.

Ensure AI products meet standards for performance, reliability, and user trust.

Incorporate best practices across prompting, evaluation frameworks, and iteration cycles to continuously improve LLM outputs.

Identify risks and gaps early, including those related to AI behavior, security, and scalability, and drive mitigation plans.

Required Qualifications

5-8+ years of Product Management experience, with clear ownership of roadmap and delivery.

Proven ability to operate in complex, stakeholder-heavy environments with strong executive communication skills.

Hands-on fluency with LLMs and AI-native product development, including prompt design, RAG basics, and LLM evaluation methods.

Experience building or supporting chatbots, conversational UX, or AI-driven interfaces.

Strong experience managing Agile workflows and tools (e.g., JIRA, sprint planning, backlog management).

Ability to balance strategic thinking with hands-on execution.

Awareness of AI system risks such as hallucination, model reliability, and user trust considerations.

A strong interest in staying current on rapidly evolving AI capabilities and best practices.

Preferred Qualifications

Experience working in AI-native environments or tools (e.g., Claude or similar LLM platforms).

Familiarity with real-time AI systems, security for AI/chatbot systems, and agent-based AI workflows.

Background in customer experience (CX), eCommerce, or merchandising-driven organizations.

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : Yes

Drug Screen : Yes

Notes :
Selling points for candidate :
Project Verification Info :
Exclusive to Client :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :
Master Job Title :
Branch Code :

J-18808-Ljbffr