Warehouse Manager

Warehouse Manager

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best.

Stop and think: how would YOU put our drinks on every table?

Summary:

Reporting to the Plant Manager, the Manager Warehouse is responsible for overseeing the day-to-day operation of the warehouse, shipping and receiving area. The Warehouse Manager ensures that customer needs are met through the timely and efficient movement of products and materials in a high volume, fast-paced distribution environment. This role will also support cost control including overtime, management and expense control.

Essential Job Functions:

• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas.
• Adhere to and ensure compliance to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
• Provides training, direction and instruction and conducts performance evaluations.
• Provides guidance and training on work standards and expected outcomes.
• Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
• Direct and coordinate the activities of the warehouse and establish and maintain budget control.
• Development of the team and continuous improvement in the performance of all team members by setting clear and challenging goals and objectives.
• Maintain strong links with 3rd party suppliers through regular meetings and ensure that any issues are being addressed.
• Ensure that all stock issues are resolved and feedback to relevant managers on key performance indicators such as accuracy, performance, output and efficiency.
• Manage stock destruction and aged stock removal process.
• Ensure that all warehouse personnel are responsible for duties such as good housekeeping, stock counts, and where appropriate movement of stock through use of pallet truck or forklift truck.
• Establish priorities and direct loading workforce to satisfy customer demand.
• Plan and execute logistics needs with trucking firms to ensure timely pick-up and delivery of shipments, while minimizing overall freight costs.
• Review and resolve operational problems to minimize cost and prevent operational delays.
• Negotiate trucking contracts with relevant parties to ensure freight costs are competitive.
• Responsible for the security of the product and warehouse.
• Handle all damaged product orders and monitor status of returned products.
• Communicate with manufacturing personnel to ensure appropriate materials are available to meet production requirements.
• Developing and implementing policies, procedures and SOPs to ensure consistent quality and operating efficiency.
• Ensure compliance with DOT and other safety regulatory agencies, as well as maintaining the material handling equipment, ensuring that all warehouse personnel are certified on equipment.
• Represents the company in a positive manner at all times.

Required Skills:

• Capability to read and write job instructions in the specified acceptable language(s) for the location.
• Able to work under deadline pressures.
• Organized and detail oriented, adaptable to change.
• Must have excellent communication skills and the ability to develop a team environment promoting internal growth.
• Strong troubleshooting and analytical skills.
• Must demonstrate the basic operation of powered industrial trucks.
• Must be forklift certified by an approved Refresco trainer.

Competencies:

• Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
• Problem-Solving Skills: Ability to quickly identify and resolve operational issues.
• Communication Skills – Communicate effectively with direct reports and all levels of the organization. Collaborates to ensure smooth workflow.
• Decision Making & Judgment – Make informed decisions with sometimes limited data, learning from outcomes.
• People Management – coach others regardless of performance level; help others identify key goals and use their talents to achieve those goals; build relationships; offer praise and recognition.
• Ownership – Proactively take initiative and responsibility for tasks and challenges, demonstrating independent thinking.
• Problem Solving Skills – Develop creative solutions, evaluate results, and incorporate feedback for continuous improvement.
• Time Management – Optimize production schedules by prioritizing tasks and minimizing downtime to meet deadlines.
• Technology: Familiarity with warehouse management software for tracking inventory and logistics.
• Technology: Proficient in SAP, Excel, Word, and Power Point
• Cognitive: Ability to analyze data and process parameters to optimize production.
• Safety and Risk Management: Participation in safety audits and inspections to ensure a safe working environment.

Education and Experience:

• Undergraduate degree in a related field is required.
• APICS designation is a plus.
• 5 years + work experience in warehouse logistics management, distribution center and/or beverage background strongly preferred.
• Verifiable experience building and developing teams is required.

Working Conditions:

• Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required.
• Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise level requires hearing protection and temperatures can get very hot / and or relatively cold. The environment is structured and supervised.

Travel Requirements:

• Travel anticipated: Rarely

Physical Requirements:

• Visual/Sensory – This position requires regular need to give moderate attention with one or two senses at a time.
• Coordination and Dexterity: Excellent hand-eye coordination and manual dexterity for precise control of equipment.
• Mental Stress – There is pronounced pressure from deadlines, production quotas, accuracy and or similar demands.

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

A Career with Refresco

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.

Refresco offers a competitive salary and comprehensive benefits, which include:

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• 15 Vacation Days and Paid Sick Time Off Days
• Well-being Benefit
• Discount and Total Reward