Host

Server Position

Weekend availability is a must with this position!

Under supervision of the General Manager, warmly greet and escort guests to tables. Ensure accurate and fair guest placement that benefits both the service staff and the individual guest experience. Take reservations if going on a wait. Assist in monitoring the guests' needs and in all phases of the operation. Maintain and support service.

Duties and Responsibilities:

• Be mindful of scheduled events, and future happenings at all Home Team locations.
• Be mindful of restaurant atmosphere, menu selections and price range.
• Maintain knowledge of menu items, specials, 86'd items, liquor brands beers and non-alcoholic selections available in the restaurant.
• Maintaining sanitation of menus and utensils offered to customers.
• Escorting customers to appropriate tables, keeping balance of service on the floor.
• Providing menus to customers while seated, ensuring adequate utensils and glassware is on the table, if not retrieving and providing for customer.
• Maintain POS of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code of the restaurant.
• Oversee takeout orders over the phone; properly answering the phone, taking the order, repeating, ringing into POS, and providing quoted pickup time.
• Assist with packing and collecting takeout orders in prep for pickup from customers.

Knowledge, Skills, and Abilities:

• Knowledge of local activities and attractions appropriate for customers.
• Ability to communicate with proper grammar in English.
• Ability to provide legible communication.
• Ability to compute basic mathematical calculations.
• Some experience in similar position dealing with the general public.
• Minimum 18 years of age to serve alcohol.
• Ability to use POS system.

Physicality Requirements:

• 100% -- Stands during entire shift.
• 75% -- Reaches, bends and stoops frequently.
• 20% -- Carries 20 lbs. highchair about ten times per shift. over medium distances (20-30 feet).
• 50% -- Verbally communicates with quests and phone.