Business Systems Analyst

JOB SUMMARY

We are seeking an experienced and self-driven Business Systems Analyst to join Ohio Valley Electrical Services.

Operating across multiple divisions including electrical contracting engineering power services control panel fabrication and civil excavating our operations are varied and our software and process landscape has grown organically alongside the business. We are looking for someone who can work directly with our teams understand how work actually gets done day to day and build practical tools and process improvements that let our existing staff accomplish more without adding headcount. This is an individual contributor role for someone who combines genuine business process instincts with enough technical ability to prototype and build solutions themselves or to competently scope and evaluate work built by others.

1 PRIMARY RESPONSIBILITIES
1. Spend time directly embedded with teams across divisions including project managers estimators shop personnel and field crews to observe and document how work is actually performed.
2. Build and maintain a prioritized backlog of process-improvement opportunities based on time saved error reduction and impact across departments.
3. Design prototype and build lightweight internal tools dashboards and automations to address identified inefficiencies using modern development practices and AI-assisted development tools where appropriate.
4. Develop or improve tools that support proposal writing project take-offs and estimating workflows for the contracting division.
5. Develop tools and processes that improve communication and information flow between field staff and the office.
6. Where a larger department-specific software need is identified lead its development either by building it directly or by scoping the work for and reviewing the output of outside developers or contractors.
7. Evaluate the companys current software footprint (including SharePoint BambooHR Ving and Field) to identify redundancy overlap and opportunities to consolidate into a more unified set of tools.
8. Lead rollout training and adoption of new tools and process changes across departments gathering real world feedback and iterating accordingly.
9. Partner with leaders across Contracting Power Services Panel Shop Civil and Engineering to prioritize and scope improvement projects.
10. Track and report on the impact of implemented solutions including time saved and adoption across affected teams.
11. Stay current on emerging tools and platforms including AI-assisted development and automation tools and evaluate their practical application to company workflows.

2 QUALIFICATIONS
Education: Bachelors degree in business engineering construction management information systems or related field preferred; equivalent hands-on experience will be considered.
Experience: 5 to 8 years of experience combining business process analysis with hands-on technical or software development work.
Demonstrated ability to build functional tools scripts or applications or to closely partner with and vet the work of developers who do.
Track record of mapping business processes identifying inefficiencies and delivering solutions that were actually adopted.
Comfortable working directly with tradespeople field staff and office staff of varying technical backgrounds to understand real workflows firsthand.
Proven self-starter able to independently identify opportunities and drive projects to completion with minimal oversight.
Experience with software vendor evaluation or consolidation is a plus.
Familiarity with construction or contracting industry software (e.g. project management HRIS document management or field service platforms) is a plus.

3 SKILLS & COMPETENCIES
Technical Skills
Proficient in at least one general-purpose or scripting language sufficient to build and troubleshoot functional applications.
Experience with low-code no-code or AI-assisted development tools to rapidly prototype and ship solutions.
Working understanding of databases APIs and system integrations.
Able to read review and evaluate code or technical work produced by contractors vendors or AI tools for quality and reliability.
Comfortable working across a broad ecosystem of business software spanning project management HR document management and field operations.
Work Style & Initiative
Self-directed and motivated: able to identify what needs to be done prioritize based on real impact and follow through without requiring close direction.
Comfortable spending significant time on the ground with field and shop teams rather than working solely from a desk.
Pragmatic: prioritizes based on impact versus effort rather than technical novelty.
Takes ownership of assigned areas and brings well-reasoned recommendations to leadership rather than waiting to be told what to do next.
Earns trust and buy-in through consistent follow-through clear communication and sound judgment.
Communication & Collaboration
Clear written and verbal communicator able to explain technical concepts to non-technical staff and leadership in plain language.
Builds positive working relationships across departments and divisions with varying levels of technical familiarity including field and shop personnel.
Maintains strong documentation habits for processes tools and recommendations.
Adaptable and composed in a fast-paced multi-division environment with shifting priorities.

4 GROWTH OPPORTUNITY
As process and technology initiatives prove out across the organization this role has the potential to grow in scope and may lead to building and leading a small team focused on business systems and operational efficiency.

5 COMPENSATION & BENEFITS
Salary Range: $
Benefits:
401(k) with company matching
Health insurance paid 100% by Employer
Dental and Vision insurance
Paid time off and holidays
Professional development assistance
Profit sharing
Referral program

Required Experience:

Senior IC