Director of Resident Services - Elm Terrace Gardens - CCRC, Lansdale, PA

Director of Resident Services - Elm Terrace Gardens - CCRC, Lansdale, PA Elm Terrace Gardens is a not-for-profit, LifePlan Community (also known as Continuing Care Retirement Community)open to people of all faiths. Residents at Elm Terrace benefit from an active retirementlifestyle full of choice and daily opportunities to be engaged. From beautiful apartment homes and friendly neighbors with whomto socialize to delicious dining services and a membership to thelocal YMCA, Elm Terrace offers a lifestyle that helpsresidents live better! In fact, two recent studies found that seniors who live in LifePlan Communities are more satisfied in their daily lives and arehealthier and happier than those seniors who remain in their own homes! Director of Resident Services We are seeking a dedicated and compassionate Director ofResident Services to lead and enhance the quality of life forresidents in our Continuing Care Retirement Community’s IndependentLiving program. This leadership role offers an exciting opportunityto make a meaningful impact on residents’ daily experiences whilefostering a warm, welcoming community environment. Key Responsibilities: Oversee and coordinate all resident services, ensuring theymeet the needs and preferences of residents in the IndependentLiving community. Develop and implement programs and activities that promotesocial engagement, wellness, and overall well-being. Serve as a primary point of contact for residents and theirfamilies, addressing concerns and ensuring high levels ofsatisfaction. Collaborate with staff and management to ensure compliancewith community policies, safety standards, and regulatoryrequirements. Lead, train, and supervise resident services staff, fosteringa positive and professional team environment. Manage budgets related to resident services, includingplanning and resource allocation. Continuously assess and improve service delivery to enhanceresident satisfaction and community reputation. Compliance Officer for community Join our community and be part of a team committed to enrichingthe lives of our residents through compassionate service, innovativeprograms, and a supportive environment. We offer opportunities forprofessional growth, a collaborative work culture, and a rewardingcareer dedicated to making a difference. Experience and Skills: Skills and Qualifications: Bachelor’s degree in social work, healthcare, gerontology, ora related field; Proven experience in senior living, retirement communities, orrelated healthcare services, with a focus on independent living. Compliance Officer training in preferred but not required Strong leadership and team management skills. Excellent communication and interpersonal skills, with acompassionate approach to resident care. Knowledge of regulatory standards and best practices in seniorliving services. Ability to develop innovative programs that promote residentengagement and well-being. Organizational skills with the ability to manage multiplepriorities effectively. This Position is an exempt position, with an excellent benefitpackage after 60 days which includes: Medical Vision 403b match up to 6% Vacation Sick days (3) Daily lunch allowance 8 Holidays and your birthday off with pay #J-18808-Ljbffr MidAtlantic Employers' Association