Principal Business Intelligence Analyst (Lending)

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work independently to interpret and analyze complex business challenges that have a significant impact on the function or branch. Specialized skill set and proficiency with procedures and analysis techniques. Recognized as an expert in own area within the company.Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.FORTUNE100 Best Companies to Work For 2025Yello and WayUp Top 100 Internship ProgramsComputerworld Best Places to Work in ITNewsweek Most Loved Workplaces2025 PEOPLE Companies That CareNewsweek Most Trustworthy Companies in AmericaMilitary Times 2025 Best for Vets EmployersBest Companies for Latinos to Work for 2025Forbes 2025 America’s Best Large EmployersForbes 2025 America's Best Employers for New GradsForbes 2025 America's Best Employers for Tech Workers2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2025 Handshake Early Talent AwardFrom Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io. This team cannot provide any information on job postings or application status.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.Demonstrated ability to synthesize complex data from multiple resources into meaningful insights, compelling business narratives and actionable recommendations that influence decsisions and drive business outcomes7+ years of experience in data analysis and reportingSubject matter expert within business area/specialization with understanding of interrelationships of different disciplinesExpert skill using with business intelligence applications and/or cloud services Expert knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors Expert skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysisAdvanced skill with data analysis tools and programming languages such as Python, RExpert knowledge of reporting/dashboarding best practices and data research and root cause analysis techniquesProven leadership and stakeholder management skills, with a demonstrated ability to influence executive decision-makersExpert knowledge of data integration, cleaning and validation techniquesAdvanced research skills in the ability to complete data research, business research, reporting/dashboarding best practices research, root cause analysis, needs assessmentInterpersonal skillsDesired QualificationsBachelor's Degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experience Experience analyzing and synthesizing trends from Bureau data such as Ignite or Ascend and digital customer experience data Experience with Voice of The Member analysisAdditional InformationHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180Demonstrated ability to translate complex data into clear insights, compelling analytical narratives, actionable recommendations and innovative solutions that drive measurable business impactCollect, aggregate, and analyze data from multiple internal and external sources, including structured and unstructured data sets, to drive insights into business performanceDevelop, maintain, and manage advanced reporting, dashboards, and BI solutionsIdentify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations (e.g., charts, dashboards, heat maps) in order to support business decisionsProduce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problemsUse analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiativesUnderstand data gaps and tie data components together for visualizationsCommunicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance Provide reporting solutions and respond to ad-hoc report requests across multiple business areasCreate specifications for reports and analysis based on business needs and required or available data elementsAssist with the development and enhancement of practices, procedures, and instructionsDevelop and maintain strong working relationships with team members, subject matter experts, and leaders; work with senior management on complex issuesLead medium to large projects and initiativesMentor lower level staff by providing guidance and expert judgment on analytical methods, interpretation of results, business implications, and reviewing analytical work products to provide feedback ensuring consistency, quality and business relevanceManage a portfolio of dashboards, monitor use and performance, and make recommendations to management for enhancement or changesAnticipate business needs and proactively identify opportunities where analytics can inform decision-making and improve business performanceConnect analytical findings to broader business objectives and strategic prioritiesShare knowledge and expertise to strengthen team capabilities and elevate the overall quality of analytical workFull timePosting Date: 2026-08-17