SVC Manager - Human Resources

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.Leads the Human Resources function for their service center by providing guidance for employee relations, ensuring consistent policy and procedure application, including progressive discipline, problem resolution, and on-boarding to maximize employee engagement.Primary ResponsibilitiesProvide guidance for employee relations, ensuring consistent policy and procedure application, including progressive discipline, problem resolution, and on-boarding to maximize employee engagementEffectively guide day-to-day decisions about employees and foster behaviors which are consistent with OD’s values and service excellence expectationsProactively monitors employee/labor relations issues, ensure effective communication with employees, enhance management-employee interactionAssist Corporate HR recruiting group in establishing and maintaining relationships with local high schools and colleges by participating in job fairs and recruiting eventsRecruit, interview, and work with Service Center Manager in filling open positionsManage the employee Onboarding and Orientation process, including conducting sessions as needed, work with the Regional HRD Manager and Corporate to advise of changes neededHandle and respond to questions regarding benefits, pay, and time-off policies, etc.Provide local level support for FMLA/Disability process adherence w/ Corporate HR Leave of Absence Management teamAssist Corporate HR benefits, leave of absence, and compensation groups with implementation with programs as neededProvide counsel and leadership in human resources decisions, procedures and programs, act as a liaison for feedback and communication between Regional HR Manager and Regional Ops Management teamCreate and facilitate employee and leadership training on an ongoing basis as neededJob QualificationsEducation:Bachelor’s degree or equivalent education and experiencePHR or SHRM certification preferredExperience:5 years of experience as a HR Generalist, preferably in the trucking industryDemonstrated proficiency with AS400, SAP and Microsoft OfficeExcellent verbal and written communication skillsWorking knowledge of federal, state, and local employment lawStrong leadership, time management and organizational skillsStrong interpersonal skillsWorking Days:Monday,Tuesday,Wednesday,Thursday,Friday,Working Shift:MorningWork days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:Great Health Benefits including a Zero premium medical plan for employee only coverageVision & DentalShort Term & Long Term DisabilityFlex Spending Accounts401k Retirement plan with company match and additional company annual discretionary match opportunityLife InsuranceWellness ProgramTuition Reimbursement for Drivers and TechniciansTraining and growth opportunities to build a careerWe prioritize our OD family of employeesAbility to advance through our promote from within philosophyNational Career Opportunities Available at our 260+ service centersOld Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).If you have questions regarding this posting or require assistance with the application process, please click here for contact information.SummaryLocation: Indianapolis, INType: Full time