Veterinary Receptionist

ReceptionistAnimal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In addition to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.Animal Dermatology Clinic - Grapevine is seeking a Receptionist (full-time 5/8 schedule). We are looking for someone with the following qualities:EnergeticPositiveUpbeat personalityTakes initiativeCommitment to the needs of the clinicPunctualWillingness to teach others and share ideasOpenness to diversityAdaptability to changeAccountableAble to see big pictureProfessional and caring when dealing with patients/clients/and maintain a professional appearance and attitudeRequirementsKnowledge, Skills and Abilities (including but not limited to):Excellent client service skillsExcellent at handling high call volume on a daily basisComputer skill preferredExcellent communication skillsAbility to work in a team oriented environmentOrganized and detail oriented, ability to take direction, ability to handle money accurately and honestlyPossess sound decision making skills and multi-task while working in a stressful environmentDuties (including but not limited to):Client serviceAnswer high volume phone callsTake accurate messages and book appointmentsMaintain charts and computer recordsPharmacy and retail salesMarketing implementationMaintenance/housekeepingFinancial responsibilitiesEducation and Physical Requirements:1 year of veterinary experience OR 1 year of customer service experience requiredHigh school diploma or equivalent requiredMust have experience working in the public (ie: restaurant, retail or service business)Experience in a veterinary hospital or doctor's office is a plusDependable attendance is requiredMust be able to lift 40 poundsThe ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour dayBenefits:No weekends or nightsPaid vacation (full-time employees only)Paid holidays (full-time employees only)Competitive wagesMonthly bonuses based on clinic dietary sales (full-time employees only)Medical, dental, vision, dependent care FSA, and short-term disability benefit options (full-time employees only)Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.401K with employer matchCE opportunitiesUniformsDiscounts on services and medications for employee pets