Product Development Manager

NLB services is seekingemployeesfor the position of Product Development Manager/ Product Analyst at Bentonville, AR one of its direct client. Interested folks please share your resume with prabhat(dot)kumar (at )nlbservices(dot)com or call me directly at View phone number on click.appcast.io. Position: Product Development Manager/ Product Analyst Location: Bentonville, AR Position Summary Client is looking for a strong individual with leadership skills who excels in market place product analysis and on-boarding sellers. The person also would need to have strong verbal and written communication to address the product/technical issues. Job Description: To work as Integration Engineer to onboard sellers from end to end by helping them clarifying their questions and resolving all integration issues. Plan and meet the weekly target to onboard sellers. Understand business flows, tools, trouble shoot and support seller issues using tools. Highlight issues, share progress and status reports to client managers and involve right team for issue resolution as required. Ongoing management of seller issues, queries throughout the integration journey Coordination of issue resolution across business, production support, business support analyst and functional teams in the context of specific issues. Identify trends to figure out hotspots for effort and support cost drivers – work with PM and Engineering to build features and tools to reduce costs. Process improvements to reduce onboarding efforts and costs. Institute and monitor onboarding case resolution metrics and drive efficiencies. Identify systematic issues that need fixes across systems until hand off to production support/Engineering/Product teams via backlog for implementation. Understand seller setup process and educate sellers on process, requirements and timelines for on-boarding process. Work with internal teams to set up appropriate systems, code promotions into production until seller can go live. Understanding of integration interfaces, lower level systems at UI/debugging level to be able to bring on new direct sellers. Help to integrate partners to MP infrastructure Minimum Qualifications Bachelor's Degree and 4 years’ experience Prior experience in leading teams Additional Preferred Qualifications Experience in using market place portal and other supporting tools, alerts, reports and analytics. Basic knowledge in Java, web services and database. Ability to summarize and present complex issues to a variety of audiences: technical and non-technical Thanks & Regards, Prabhat Kumar ——————————————————— Next Level Business Services, Inc. Staffing|Consulting|Outsourcing Phone: View phone number on click.appcast.io | Fax: View phone number on click.appcast.io e-Mail:prabhat(dot)kumar (at )nlbservices(dot)com|Web: Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Next Level Business Services, Inc.