IT Production Support Technician

IT Production Support TechnicianIT Production Support Technician (full-time) in the Franklin, LA area.Employer type: Autonomous Maritime Defense Tech.What the work involves:Troubleshoot and resolve hardware, software, application, and network issues impacting production, with urgency and precision to minimize downtime.Act as a primary responder for manufacturing system incidents and coordinate cross-functional resolution efforts when necessary.Support data-related tasks and production workflows, including basic query troubleshooting (SQL, Splunk; Python is a plus).Coordinate IT support with the broader IT team.Maintain knowledge base articles and support documentation for supported systems and processes.Associate or bachelor's degree in computer science, or related field (or equivalent experience).Apply here and our team will look at your background and introduce you to the employer directly. There is no cost to you, and we will tell you who the employer is before anything goes forward.