Territory Manager

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life‑saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About The Role This role is a rare chance to lead the go‑to‑market efforts for one of the fastest‑growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will literally define how we launch and develop a new market. You'll work hand‑in‑hand with our Executive team to identify patient referral sources, build relationships with clinical partners, and provide much‑needed resources to hundreds of at‑risk youth. You'll champion Charlie Health in your local community and ensure that every possible patient, parent, and provider is aware of Charlie Health’s programs. This role is expected to be a direct on‑ramp into a leadership role—managing a regional territory, a team of Clinical Outreach specialists, or the operations of our business development team. Our Clinical Outreach team is the lifeblood of our business; they keep the lights on and know our product, partners, and patients better than almost anyone. Our team is comprised of passionate, forward‑thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing living‑saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities Develop and operationalize GTM strategy for efficient new market penetration Create, build, and manage relationships with referral sources across priority markets Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships Design strategies to better support and engage referral partners across different channels Deepen Charlie Health’s penetration across existing partnerships Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call Synthesize and share market feedback from partners, patients, and stakeholders to inform go‑forward marketing and product strategies Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals Requirements Must be based in the Boise, ID area Must be fluent in English You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus Experience working with or selling to healthcare organizations a plus Ability to travel locally with reliable transportation & a valid driver’s license (within ~1 hour driving distance) 4‑5 days/week for meetings with potential referral partners Ability to energize, advise & persuade senior corporate personnel Strong interpersonal, relationship‑building and listening skills, with a natural, consultative style Strong project management skills, with a demonstrable ability to corral and manage details in a fast‑paced, fluid environment Experience with Microsoft Office, Salesforce & Zoom is a plus Benefits Charlie Health is pleased to offer comprehensive benefits to all full‑time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers an uncapped performance‑based bonus. Pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don’t give up. Equal Opportunity Statement At Charlie Health, we value being an equal‑opportunity employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an equal‑opportunity employer means every member of our team feels supported and belongs. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. #J-18808-Ljbffr