Cruise Travel Specialist

Job brief

Unique Escapes is a travel business focused on curating personalized high-quality travel experiences.

We are seeking a motivated relationship-focused Cruise Travel Specialist

youll help clients turn we should take a cruise someday into a confirmed sailing they cannot wait to board. Youll combine destination knowledge great service and a consultative sales approach to match travelers with the right ship itinerary cabin and onboard experiencewhether they are planning a romantic escape multigenerational family vacation celebration at sea group sailing or bucket-list voyage.

What Youll Do

• Connect with clients to understand their preferred destinations travel style budget dates group size and cruise must-haves.
• Recommend the right cruise line ship itinerary stateroom dining package shore excursions and add-ons based on each travelers needs.
• Turn inquiries into confirmed cruise vacations through email chat and phone with energy accuracy and a client-first approach.
• Explain cruise options clearly including cabin categories deposits payment plans travel protection onboard packages and port requirements.
• Handle booking details special requests changes payments upgrades and pre-cruise questions with professionalism and care.
• Resolve concerns quickly and confidently helping clients feel supported from their first quote through embarkation and their return home.
• Share valuable cruise insightsbest sailings for families romantic itineraries hidden-gem ports seasonal opportunities and limited-time promotions.
• Build post-booking relationships that encourage repeat sailings referrals reviews and long-term client loyalty.

Nice to Have

• Interest in cruises ocean travel river cruising expedition voyages or helping people explore the world by sea.
• Travel-industry sales hospitality customer-service or booking experience is preferredbut not required. Zero experience is welcome.
• Excellent written and verbal communication skills with the confidence to guide clients toward a decision.
• Strong organization skills and comfort managing multiple quotes reservations follow-ups and client details.
• Comfort with technology online booking platforms CRM systems and AI toolswe will train you on the rest.
• A genuine passion for travel memorable experiences and helping clients find the cruise that feels made for them.

What You Get

• Fully remote work part time or full time
• Comprehensive onboarding and training on cruise lines ships itineraries supplier platforms sales conversations and travel planning.
• A collaborative supportive team atmosphere with colleagues who want to see you succeed.
• The opportunity to grow into specialties such as luxury cruises family cruising group sailings river cruises expedition travel or destination celebrations.
• Clear paths toward leadership and higher earning potential.

Cruise planning is creating memories and helping people choose between Caribbean or Europe island stops and shore excursions relaxation and adventure. Your work will transform questions into bookings and cruise dreams into unforgettable memories at sea.

Who We Are

We curate journeys that give people that adventure and memories they were looking for or even didnt know about it yet.

If this is you dont hesitate to reach out and book a introductory session with us! We are looking forward to have you in our team.