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Hybrid CX Specialist — FinTech Lending

Upstart

Upstart is seeking a Customer Experience Specialist in Columbus, OH to serve as the first contact for home lending applicants. You will answer questions, guide early-stage borrowers, and handle escalations with empathy and professionalism. You’ll work from the office at least two days per week, join a supportive team, and help improve how we assist borrowers across channels with a human-centered credit experience. #J-18808-Ljbffr Upstart

Vacancy posted 1 day ago
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