Customer Onboarding & Training Specialist
Full-time
Hirehangar
We’re hiring a Customer Onboarding & Training Specialist to help marketing teams learn and adopt a modern workflow automation platform. In this role, you’ll guide customers from their first login to becoming confident users. You’ll run onboarding programs, lead client training sessions, and create resources that make adoption simple and repeatable.
Key Responsibilities
- Deliver customer onboarding and training programs for enterprise clients.
- Lead workshops and cohorts that help teams master workflows.
- Translate technical concepts into clear, practical guidance for marketing users.
- Build and refine enablement playbooks to ensure long-term adoption.
- Support clients with CRM workflows , campaign automation , and reporting (HubSpot or similar) .
Requirements
- 2+ years in marketing operations, onboarding, or enablement, ideally in SaaS or agency environments.
- Strong hands-on experience with HubSpot or other CRM/automation platforms .
- Proficiency in SQL and Python .
- Strong communication skills and experience running client-facing training or workshops.
- Understanding of SEO and content marketing.
- Passion for teaching, enabling, and helping clients succeed.
Why You’ll Love This Role
- Work directly with enterprise marketing teams at top global companies.
- Grow your expertise in workflow automation and AI-driven tools.
- Be part of a fast-growing tech company with exciting opportunities ahead.
- Play a key role in helping modern marketing teams adopt cutting-edge technology.
Please NOTE: It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps, the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Customer Onboarding & Training Specialist in Germany vacancy
- ...Responsibilities: Customer Onboarding and Provisioning: Partner with Customer Success, Sales, Operations, and Support teams to establish and refine operations related to onboarding our customers Guide customers through the initial customer journey points and deliver...CustomerFull time
Docker
Germany21 days ago $69k
...including medical, dental, and prescription coverage Ongoing training and mentorship from experienced managers High-quality... ...verbal communication and relationship-building skills Sales or customer service experience is helpful but not required...CustomerRemote workWork from homeFlexible hoursHMG Careers
Germany10 hours ago- ...werden. Mit einem tiefen Verständnis für Deine betreuten Zielgruppen begleitest Du Teams entlang des gesamten Employee Lifecycles (Onboarding, 3- und 6-Monats-Feedback, Performance Reviews, Gehaltsrunden, interne Wechsel, Offboarding etc.). Du berätst Führungskräfte...SuggestedFull timeWork at officeRemote work
Pennylane
Germanya month ago - ...NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY The Postal Service is the largest government related agency in terms... .... ~ Clerk - Clerks sell stamps, handle mail, and assist customers with postal services. The Postal Service operates over 30...CustomerFull time
US Postal Service
Germany4 days ago - ...Über die Rolle: Als Customer Service Agent unterstützt du unsere Geschäftskund:innen bei der Nutzung unserer Fahrtenbuch- und Flottenmanagement-Software und bist eine zentrale Anlaufstelle für technische Fragen – von Hardware-Themen bis hin zur täglichen Produktnutzung...Customer
Shiftmove
Germanya month ago $25 per unit
...$25 per completed survey. Online Survey takers come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more! There is absolutely no experience required, just...CustomerExtra incomeFull timePart timeSecond jobRemote workWork from homeFlexible hoursEarn Haus
Germany10 days ago$2,500 - $7,000 per month
...to join our dynamic sales team. If you thrive in a consultative sales environment and excel at building trust and rapport within a customer's home, this is the opportunity for you. Role Overview As an In-Home Closer, you will be responsible for managing scheduled...CustomerFull timeImmediate startNuFace Home Improvements
Germany8 days ago$80k - $180k
...Full Cycle Sales Representative to join our growing team. If you thrive in a consultative sales environment, enjoy meeting with customers face-to-face, and want a career where your performance directly impacts your earning potential, this is an exciting opportunity to...CustomerNuFace Home Improvements
Germany9 days ago- ...You Will Own and drive key People functions for your client groups, including manager enablement (talent management, coaching, training), business strategy alignment (workforce planning, change management, analytics), people program development (performance management...Full timeFor contractorsFor subcontractorCasual workWork at officeRemote workDay shift
Applied Intuition
Germany4 days ago - ...team in presenting and position them to prospects and clients. Customer engagement - Must meet with potential customers to understand... ...and refine our solutions based on customer needs. Technical training - Train the sales team on the technical aspects of our...CustomerFull time
Horizon3 ai
Germanya month ago - ...Jimdo's products by designing seamless, accessible, and impactful customer experiences across web and mobile platforms. Reporting to the... ...Product Managers, Engineers, Researchers, Data teams, and AI specialists. You'll combine systems thinking, strategic product design,...CustomerFull time
Jimdo
Germanya month ago - ...person doing all of it — finding the message that lands, filling the early-access pipeline, and turning a working product into paying customers. You’ll set positioning, generate demand, and own the funnel from first touch to renewal, working hand in hand with Pod Founders...CustomerFull time
Instructure
Germanya month ago - ...About the Team The Customer Success Team is focused on helping Enterprise customers explore... .... As a product and customer specialist, you will provide recommendations, identify... ...You will drive results through product training, education, use case exploration, and risk...CustomerFull timeFlexible hours
Typeform
Germanya month ago - ...Responsibilities: 1、Connect with overseas energy storage customers and related companies in UK, build good relationship and identify... ...quality, cost, and risk; 7、Manage the onsite PM team, with proper training to improve the capability of the team members....CustomerFull timeWork experience placementOverseas
CATL
Germany5 days ago - ...Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their...CustomerFull timeWorldwide
Celonis
Germanya month ago - ...Manager, Solutions Architecture - CEUR (Pre-Sales) at GitLab, you'll manage a distributed team of Solutions Architects working with customers across the Germany, Austria, Switzerland & Eastern Europe. In this player-coach role, you'll guide technical strategy across...CustomerFull timeRemote work
GitLab
Germany25 days ago - ...Product org by sharing your techniques, processes, and learnings Communicate and promote the work of your team and why it matters to customers and internal teams Work asynchronously and transparently Lead on solutions with minimal support or involvement from senior...CustomerFull timeRemote work
Remote
Germanya month ago - ...About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no...CustomerFull time
Parloa
Germany1 day ago - ...What You’ll Do The Regional Sales Manager, DACH is a key role responsible for driving sales growth and expanding the customer base in the cybersecurity technology sector. The focus is on acquiring new accounts, building strong customer relationships, and ensuring customer...CustomerFull timeWork experience placementRemote work
Horizon3 ai
Germany28 days ago - ...cycle – from lead generation and solution positioning to deal closure. Provide market intelligence on competitors, pricing, and customer behavior. Represent the company at industry exhibitions, conferences, and trade associations. Collaborate with technical...CustomerFull timeShift work
Avomind
Germanya month ago - ...looking for Freelance Consultant Trainers to support a global training project for a leading automotive brand. The objective is to build... ...maintaining global standards Requirements Senior-level Customer Experience trainer Strong experience in the automotive...CustomerFreelanceLocal areaRemote work
Cxg
Germanya month ago - ...About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no...CustomerFull time
Parloa
Germany1 day ago - ...growth expected over the coming years. Today, we work with specialist agencies across our acquisition channels. Your role is not to... ...Move the Needle - You focus on what truly drives impact for our customers and company. - You use data and clarity to guide your...CustomerFull timeImmediate startRemote work
Hilo
Germany23 days ago - ...images, and secure infrastructure that make autonomous workflows trustworthy by default. Responsibilities Serve as Docker’s senior customer-facing technology advocate, shaping the technical vision in key enterprise accounts and partnerships. Act as a strategic...CustomerFull timeRemote workShift work
Docker
Germany29 days ago - .... You’ll monitor and facilitate the customer's adoption of our technology. Work with... ...engineers and developers) and product specialists whenever it’s required to make sure the... ...together. Level up with internal trainings covering AI fundamentals, coding, foreign...CustomerFull timeWork experience placement
Insiderone
Germanya month ago - ...needs and challenges of the prospective customer Determine the prospect's interest in... ...will be welcomed with a first-in-class onboarding experience that includes equipment setup... ...sweet swag package, and a collaborative training program You will learn how to navigate...CustomerFull timeWork experience placement
Docker
Germany18 days ago - Möchtest du das tägliche Leben von Millionen von Unternehmern in Deutschland (und bald in Europa) beeinflussen? Suchst du nach einem Arbeitsumfeld, das Vertrauen, Proaktivität und Autonomie schätzt? Stimmen unsere Company Values mit deiner Vision überein? Dann ist Pennylane...Full time
Pennylane
Germanya month ago - ...Join Checkly as a Senior Customer Solutions Engineer and empower developers and agents to own and ensure application performance and... ...documentation, processes and policies. During your onboarding you will be involved in our Customer Support to learn our platform...CustomerFull timeRemote workFlexible hours
Checkly
Germanya month ago - ...you. Join the recognized leader in AI-first CX NiCE Cognigy is building the Agentic AI Workforce of the future for enterprise customer service — named a Leader in the Forrester Wave™ 2026 and a three-time Leader in the Gartner® Magic Quadrant™ . We already power...CustomerFull timeWorldwide
Nice
Germany16 days ago - ...be working on. Align roadmap decisions across the product, engineering, design, marketing, developer advocacy, partnership, and customer-facing teams. Work with engineering and quality leads to balance user value, technical constraints, and platform health....CustomerFull timeWork at officeLocal areaRemote workWork from homeRelocation packageFlexible hours
Jetbrains
Germanya month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Onboarding & Training Specialist. Be the first to apply!
Related searches
- customer service attendant Germany
- airport customer experience specialist Germany
- customer support associate Germany
- customer service officer Germany
- customer service representative csr Germany
- customer relations representative Germany
- customer relations specialist Germany
- customer service representative Germany
- customer service representative data entry Germany
- airline customer service agent Germany