Senior Revenue Operations Analyst

Overview As a Senior Sales Operations & Salesforce Analyst at Goldin, a premier auction company specializing in collectible items, you will play a critical role in supporting the daily operations of the sales organization. This role is heavily focused on Salesforce administration, sales process execution, pipeline management, contract coordination, and enabling Sales Representatives to operate efficiently throughout the entire sales lifecycle. You will serve as a key operational partner to the sales team by ensuring accurate CRM management, supporting deal progression, assisting with contract and consignment updates, improving workflows, and helping leadership maintain visibility into pipeline performance and sales execution. This position requires a highly organized, proactive individual who thrives in a fast-paced sales environment and enjoys collaborating directly with Sales Representatives and cross-functional teams. Responsibilities Salesforce Ownership & Sales Support: Own and manage Salesforce CRM administration, ensuring accurate data hygiene, lead management, opportunity tracking, contract updates, consignments, and deal stage progression across the full sales lifecycle. Day-to-Day Sales Operations: Act as a primary operational resource for Sales Representatives by assisting with account updates, pipeline maintenance, contract coordination, reporting requests, sales process questions, and troubleshooting CRM issues. Contract & Deal Lifecycle Management: Support the end-to-end sales process from lead intake through contract execution and post-sale operational handoffs. Ensure all sales documentation, approvals, and CRM records remain accurate and up to date. Pipeline Management & Reporting: Maintain sales pipeline visibility through dashboards, reporting, and forecasting tools. Help sales leadership monitor pacing against targets and identify opportunities or risks within the funnel. Sales Process Optimization: Continuously improve Salesforce workflows, automations, and operational procedures to increase efficiency, improve rep adoption, and enhance overall sales execution. Compensation & Quota Tracking: Assist with sales compensation reporting, commission tracking, quota management, and reconciliation processes to ensure accurate performance reporting. Cross-Functional Collaboration: Partner closely with Sales, Operations, Marketing, Finance, and Customer Experience teams to ensure seamless communication, accurate handoffs, and alignment across departments. Sales Enablement & Training: Provide ongoing support and training to Sales Representatives on Salesforce best practices, process adherence, and operational workflows. Operational Project Management: Support and lead operational initiatives focused on improving CRM processes, sales workflows, reporting accuracy, and overall revenue operations efficiency. Required Skills and Qualifications Bachelor’s degree in Business Administration, Operations, Communications, or a related field preferred. 5+ years of experience in Sales Operations, Revenue Operations, CRM Administration, or a related operational support role. Strong hands-on experience with Salesforce CRM administration, workflow management, reporting, dashboards, and user support. Experience supporting a fast-paced sales organization with direct interaction and partnership with Sales Representatives. Familiarity with contract coordination, pipeline management, forecasting, and sales process administration. Strong organizational skills with exceptional attention to detail and ability to manage multiple priorities simultaneously. Proficiency in Microsoft Excel and Google Sheets; experience with reporting and dashboard tools is a plus. Excellent communication and interpersonal skills with the ability to collaborate across departments and support executive stakeholders. Experience within collectibles, auctions, e-commerce, or high-growth environments is a plus. Additional Details The base pay range for this position is expected in the range below: $71,600 - $123,400. Base pay offered may vary depending on location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you have a need that requires accommodation, please contact us. We will make every effort to respond to your request for accommodation as soon as possible. #J-18808-Ljbffr 0010 eBay Inc.