Procure to Pay Operations Analyst System Admin

Role Overview TravelCenters of America (now part of the bp family) is looking for a Procure to Pay Operations Analyst System Administrator to serve as a domain expert in the Coupa Procure to Pay system. The role works closely with multi‑functional business collaborators, the Coupa Technical Admin, and other stakeholders to align system capabilities with business objectives, support platform optimization, and ensure compliance. Key Responsibilities Provide domain expertise across TA’s Procure to Pay system(s) and workflows, supporting optimization and issue resolution. Collect user feedback and drive platform enhancements. Serve as the primary Coupa administrator and platform authority. Run user roles, system configurations, permissions, and approval workflows to meet business needs. Handle platform updates and new feature rollouts in coordination with Coupa and IT. Partner with stakeholders to tailor system functionality to procurement strategy and best practices. Configure and maintain key Coupa modules (Procurement, Invoicing, Analytics, SIM). Collaborate with Procurement, Finance, and IT to ensure seamless ERP integration. Provide user support, troubleshoot, and resolve issues. Document processes, create SOPs, and maintain project documentation. Lead digital up‑skilling and automation adoption across the organization. Drive change management and user adoption efforts to train all team members on relevant system features, processes, and tools. Ensure bp’s safety, risk, and compliance culture and expectations are met. Prioritize safety in all aspects of the role and support the “Believe in Zero” safety philosophy. Qualifications and Experience Bachelor’s degree in Business Administration, Supply Chain, Information Systems, Computer Science, or a related field. 3–5 years leading or supporting multi‑functional projects involving P2P systems, automation tools, or process redesign. 1–3 years of experience supporting or administering Coupa or similar Procure‑to‑Pay platforms (e.g., Ariba, SAP, Oracle Cloud). Experience with ERP integration with P2P systems (SAP & Coupa preferred). Strong organizational skills and the ability to document processes and requirements clearly. Excellent interpersonal and communication skills to navigate technical and non‑technical teams. Hands‑on Coupa administration: supplier onboarding, approval flows, policy setup. Solid grasp of P2P systems, supplier networks, and compliance requirements. Proficient in procurement data management and reporting best practices. Comfortable experimenting with and adapting to evolving AI capabilities in business systems. Passion for change and a proactive, solutions‑oriented mindset. Benefits and Compensation Competitive base salary ($60,000–$90,000) with annual bonus opportunity. Medical, dental, vision, and life insurance. 401(k) with company match. Paid vacation and holidays. Tuition reimbursement. Paid training and opportunities for growth and advancement. Discretionary annual bonus program, long‑term incentive program, and generous retirement benefits. Work Conditions and Physical Requirements In this role the employee will continuously sit and type, frequently talk, use eye and hand coordination, and may also be required to climb or balance; stoop, kneel, crouch, or crawl. Occasionally the employee may lift or move objects. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Standing, walking, bending, and repetitive use of legs occur occasionally. The position may involve hybrid office/remote work. Equal Opportunity Statement TravelCenters of America is proud to be an equal‑opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at View email address on click.appcast.io . #J-18808-Ljbffr BP Americas, Inc.