General Manager
Drury Hotels Company, Llc
Property Location:
415 West W.T. Harris Blvd. - Charlotte, North Carolina 28262
- Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
- Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
- Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
- Incentives - Quarterly bonuses (we succeed together!) based on hotel results
- Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance
- Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
- Recruit, train, develop, and coach team members to excel in their career growth
- Deliver on key business metrics of quality, service, profitability, and team
- Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations.
- Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
- Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement
- Passion to serve others and exceed our guests' expectations
- Bachelor's degree in hospitality, business, or related field preferred
- Minimum of three-year supervisory experience with demonstrated leadership success. Hotel experience preferred
Vacancy posted 2 days ago
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