Order Fulfillment Specialist

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years, and we are always striving for new ways to make boating easier, safer, and more enjoyable.

We are on a journey of continuous growth – now looking for our next star – a passionate Order Fulfillment Specialist. This position reports to the Shipping, Receiving & Customer Service Supervisor and will work in Huntsville.

About the position

As an Order Fulfillment Specialist of the Huntsville team, you will support the management of finished goods inventory, as well as the logistics and customer service functions within the department.

Your Main Responsibilities

• Will be responsible for receiving and entering customer orders and processing the order through the shipping and invoicing processes in an accurate and timely manner.
• Will assist in picking product from the finished goods stockroom location.
• General responsibilities include verification of staged finished goods to pick lists, preparing and prioritizing product for shipment, communication of shortages to appropriate personnel, investigation of inventory count discrepancies and sorting or restocking as required.
• Communicate clearly with customers verbally (over the phone) and in written communication (email)
• Complete all stages of the order fulfillment process, including accurately receiving and entering sales orders, picking, checking, packing and shipping orders as required
• Replenish and maintain inventory, cleaning and straightening fulfillment center area, and assisting with other projects as needed
• Perform daily cycle counts and physical inventory
• Audit, investigate and record inventory discrepancies
• Responsible for the completeness and correctness of all orders filled and shipped
• Meet department KPI standards (productivity, quality, cost and pick time)
• Meet or exceed company standards for productivity
• Initiate action to prevent the occurrence of product, process or quality system nonconformance
• Identify and record any problems relating to the product, process or quality systems
• Conduct operations in a manner that promotes safety
• Comply with OSHA and MSDS Standards
• Strive to develop and implement continuous improvement into all product, process or quality system
• Maintain a clean, neat and orderly work area using the principles of 5S
• Duties must be performed timely and accurately, in a safe manner that achieves department productivity, quality and cost targets, while maintaining good housekeeping using the principles of Lean Manufacturing 5S principles.

What do we offer?

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges.

• Medical/Dental/Vision Insurance
• Working in a 1st shift, Mon - Friday climate-controlled environment
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact

Skills & Requirements

A suitable background would be a solid experience within manufacturing as well as the following qualifications and experiences:

• High school diploma or general education degree (GED)
• Must be able to read and write English
• Must be able to communicate effectively both orally and in writing – possess good typing, spelling and grammar skills
• Ability to perform basic math skills and measurements
• Strong computer, analytical, problem solving, and communication skills
• MS Office Outlook and Excel experience required
• Experience with Intuitive MRP system a plus
• Experience in completing daily inventory cycle counts
• Proven ability to use scales to weigh count
• Experience operating forklift, hand jacks and any other applicable shipping department equipment
• Experience with principles of 5S a plus
• Must be reliable and on time to work each day
• Must be able to stand and walk about the warehouse throughout scheduled shift
• Must be able to lift 40 lbs. on a continual basis
• Ability to work full-time (40 hours per week)

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Strong written and verbal communication skills
• Exemplary standards of ethics, integrity, and accountability
• Detail oriented with strong organizational skills
• Must have the ability to work under pressure and meet deadlines
• Sense of urgency and self-motivation
• Able to work independently and in team environments
• Must be able to solve complex problems and be resourceful

Dometic’s Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Are you our next star? Then we would love to see your application. Selection is being made on a running basis. If you have any questions regarding the position, please contact Nikki Melendez, at View email address on click.appcast.io

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.