Travel Operations Expert for AI Training

Apply hands-on travel operations expertise to help improve AI systems through realistic testing, evaluation, and practical feedback across booking, reservations, ticketing, hospitality, and itinerary workflows. Role Overview

This remote contract role contributes real-world travel and hospitality knowledge to a customer technology project. No prior AI experience is required; your operational expertise is the focus.

• Analyze and test realistic travel operations workflows using booking, reservation, ticketing, or hospitality platforms.
• Evaluate AI-supported travel tools and integrated applications through real-world scenarios.
• Identify, document, and explain incorrect, inefficient, or unrealistic outcomes using professional judgment.
• Provide actionable feedback on usability, platform behavior, and travel-industry requirements.
• Recommend improvements and flag operational gaps based on travel, hospitality, or corporate travel-management best practices.
• Work with project coordinators through concise written feedback and structured input forms.

• Substantial practitioner experience in travel operations, hospitality management, corporate travel, booking platforms, or reservation systems.
• Hands-on workplace experience with reservation, ticketing, or travel-management platforms.
• Ability to assess platform features and workflow results, then explain their practical implications.
• Strong attention to detail and operational judgment when identifying errors or unrealistic scenarios.
• Exceptional written communication skills for structured feedback and reporting.
• Familiarity with ChatGPT, Claude, similar AI tools, or technology-evaluation projects is helpful.
• Experience with process improvement, workflow documentation, or digital-transformation projects in travel or hospitality is helpful.

• Remote contract engagement.

• $50 to $70 per hour.