Pharmacy Technician - BONUS

Pharmacy TechnicianWe're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.Are you seeking a career with growth and purpose? We're seeking someone who can work full time 40 hours per week.CVS Health has an exciting new opportunity as a Pharmacy Technician on our CarePlus Specialty Pharmacy team. The team specializes in MS, Oncology, Hepatitis, HIV, Rheumatology, Dermatology, and Transplant and Gastrointestinal diseases As part of the team, you will you will be leading an innovative and bold initiative aimed at transforming health care and pharmacy leveraging new and emerging information, technologies and channels.Assists customers by responding to specialty product inquiries and providing technical advice or recommendations for specialty needs.Maintains specialty retail store operations by completing inventory management tasks, restocking shelves, and organizing displays.Communicates with customers and shares announcements and/or promotions on the latest product releases, features, and technology trends.Compiles customer complaints, inquiries, or concerns for senior managers to help improve future customer service outcomes.Monitors key sales metrics related to daily, weekly, and monthly sales revenue, units sold, average transaction value, and conversion rates.Operates within the point-of-sale (POS) system to process transactions, handle cash, and operate payment terminals.Drives effective team collaborations with specialty retail associates and technicians to provide customers with a positive experience.Determines how best to prioritize tasks and manage workloads to ensure the timely completion of customer requests and specialty retail services.Performs basic repairs or provides step-by-step instructions to customers to help resolve issues with specialty retail products and/or services.The pharmacy is open Monday through Friday 8:00am - 6:00pm.Required QualificationsValid Tennessee Pharmacy Technician RegistrationPreferred QualificationsPrior authorization experience6+ months experience required in a customer service position within in healthcare, social services, or a similar service position.CPhT or ExCPT CertificationEducationHigh School diploma or equivalentAnticipated Weekly Hours 40Time Type Full timePay Range $17.00 - $25.65Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.